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Top 10 ATOM Mobility features released in 2025 - and how they help companies build more profitable operations
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Top 10 ATOM Mobility features released in 2025 - and how they help companies build more profitable operations

🚀📱2025 was all about automating more and reducing friction across mobility. ATOM Mobility introduced OpenAPI, new sign-in flows, a rental web-booker, smarter fleet automation, and a wide range of new hardware and payment integrations. A faster, more flexible, more scalable mobility platform - built for operators who want to grow.

2025 has been a defining year for shared mobility, digital rentals, and ride-hailing. Competition is stronger, operational costs are rising, and users expect instant, reliable digital experiences. Operators who succeed are the ones who automate more, reduce friction, and stay flexible with hardware, payments, and integrations.

This year, ATOM Mobility shipped a series of features designed to help operators achieve exactly that:
grow revenue, reduce costs, improve fleet quality, and scale into new markets with less complexity.

Here are the 10 most impactful (out of more than 70) features ATOM Mobility released in 2025, and why they matter.

1. OpenAPI (supported by all 3 modules - vehicle sharing, digital rental and ride-hail)

The launch of ATOM’s OpenAPI marks a major step forward for operators seeking greater flexibility, automation, and integration possibilities.

What it is
A fully documented API layer allowing operators and partners to build custom flows, integrations, booking systems, analytics dashboards, or MaaS connections on top of ATOM Mobility.

Who it helps
All verticals: micromobility, car-sharing, moped sharing, rentals, ride-hail, and enterprise partners.

How it works
OpenAPI enables third-party developers to build on top of the ATOM Mobility infrastructure, allowing seamless integrations with external apps, internal tools, and automated workflows. With OpenAPI, operators can extend their service in almost any direction: a partner app (like FreeNow or Uber) can show your vehicles, unlock them, and process payments on your behalf; or internal systems can trigger automated actions - such as sending a survey email after every completed ride. The possibilities are nearly unlimited, giving operators full flexibility to innovate and scale however they choose.

Why it matters
- Enables deeper integrations with partners and local platforms
- Supports custom business logic and automations
- Makes it easier to enter new markets with local-specific requirements
- Opens the door to MaaS distribution and enterprise collaborations

2. Sign-In with Apple & Google - A smoother first-time user experience (all modules)

Across mobility, the registration flow is often the first point of friction. ATOM Mobility introduced modern authentication options to simplify onboarding.

What it is
One-tap sign-in using Apple ID or Google Account instead of relying solely on SMS verification.

Who it helps
All operators - especially those targeting tourists, or markets with unreliable SMS delivery.

How it works
When creating a new account or logging in, users can choose to log in/register using Apple ID or Google Account - this will allow account creation in just 2 taps.

Why it matters
- Faster user onboarding experience -> happier rider -> more frequent rides
- Fewer SMS-related issues (and lower SMS related costs) and failed verifications
- Reduced support load from login problems

3. Multipurpose side menu button (all modules)

What it is
A customizable slot in the app menu where operators can add up to five external links - websites, ecommerce pages, tour pages, extra FAQ pages, social media, partner offers, etc.

How it works
- Enable in Settings → System preferences → External links
- Add titles + URLs
- Links automaticaly appear in the app under “More”

Value for operators
- A space where you can display any information you consider important for the user
- Supports cross-promotion and partnership campaigns
- Allows communication updates without app releases
- Creates additional monetisation opportunities, such as launching your own e-commerce or merchandise shop

4. Pre-ride questionnaire (all modules)

What it is
A form that users must complete before starting a ride - ideal for compliance, reporting, invoicing, or gathering important data.

Who it helps
Operators needing regulatory data, reporting, consent collection, or structured user feedback.

How it works
Create a question (or several) in “Customer form” -> Group questions into a pre-ride form -> Assign a form to specific vehicle models/classes.
Once completed, the customer must answer predefined questions before starting the ride. Their responses appear in both customer and ride exports. For example, you can ask for a personal ID code, legal address, or any other required information.

Value for operators
- Helps meet regulatory or municipal requirements
- Ensures correct invoicing details
- Provides a structured way to capture essential user data

5. Driver revenue auto-distribution (Stripe & Adyen, ride-hail)

What it is
Automatic payout splitting: driver earnings go to the driver’s payout account, and platform commission goes to the operator - all processed automatically after each ride.

Who it helps
Ride-hail operators using Stripe or Adyen.

How it works
- Operator has a Stripe/Adyen merchant account
- Drivers onboard as payout recipients
- After completed rides, payouts split automatically
- Supports mixed payment methods (cash and non-cash)

Value for operators
- Reduces manual payout work
- Minimises accounting errors
- Improves driver experience through transparency and instant pay out
- Makes scaling easier when the driver base grow

6. Set a manual vehicle location (vehicle sharing & digital rental)

What it is
A tool to override or manually set a vehicle’s GPS position when IoT data is unavailable (no IoT placed on the vehicle at all) or inaccurate.

Who it helps
Operators with underground parking, poor GPS coverage, or long-term rentals without IoT can use this setup. A typical scenario is long-term bike rental without IoT: the user completes ID verification, payment, and booking in the app, then sees the vehicle assigned to a predefined location (station) where it is picked up and later returned. This serves as a workaround for vehicles that do not support IoT or where adding IoT device is too costly.

How it works
Edit vehicle → update “Location” field. The system assumes this as the correct coordinate. Works for individual vehicles or via mass import.

Value for operators
- Avoids user frustration when vehicles appear in the wrong location
- Supports business modesl with fleets operating without IoT devices

7. Offer your price - rider-controlled pricing (ride-hailing)

What it is
A flexible pricing feature that lets passengers propose their own fare - higher or lower than the system-calculated price, within limits set by the operator. Drivers see the offer instantly and can choose to accept or reject it.

Who it helps
Ride-hailing operators in competitive, price-sensitive, or highly dynamic markets where price shifts demand quickly.

How it works
When requesting a ride, the user selects “Offer your price”. A slider or +/– buttons allow them to adjust the fare within operator-defined boundaries. If the user lowers the price, the app explains that the offer may reduce the chance of driver acceptance.
Drivers see a clear banner showing whether the rider is offering more or less than the standard fare. Drivers can accept or decline based on their preference.
Operators can enable or disable the feature per vehicle class.

Why it matters
- Creates a clear differentiator in markets dominated by fixed-fare competitors
- Helps convert riders who compare multiple apps before booking
- Gives drivers more control over their earnings and decisions, improving transparency and satisfaction
- Supports better ride matching during off-peak hours or less profitable routes
- Allows operators to experiment with more flexible pricing strategies without changing their core fare model


8. Web-booker for digital rental - frictionless bookings directly from your website (digital rental)

What it is
A lightweight, embeddable booking widget that lets customers reserve a rental vehicle directly from your website - without installing the mobile app first. It’s designed to capture spontaneous bookings, convert website visitors, and unify online and in-app rental experiences.

Who it helps
Car, moped, and bike rental operators, as well as hospitality and tourism partners such as hotels, resorts, coworking spaces, real-estate developers, and travel service providers.

How it works
Every operator receives a branded rental URL: merchantname.atommobility.com/rent
Users select their area, vehicle type, and rental period directly in the widget. Once confirmed and the account created, the booking syncs automatically into the ATOM Mobility dashboard. Customers see a confirmation screen with a QR code to open the booking in the mobile app. Payment, ID verification, and vehicle unlock actions are completed in the ATOM Mobility-powered app before the trip begins.
The widget automatically adapts to the operator’s brand color for a visually seamless integration. In the dashboard, each booking displays its source: App, Web, or Booker - helping operators track where rentals originate.

Why it matters
- Converts first-time users browsing your website into paying customers - without forcing an app install
- Enables plug-and-play rental flows for partners such as hotels, rental desks, cafés, coworking spaces, or tourist spots
- Supports QR-based rental journeys from physical locations
- Reduces friction for users who want a fast, simple booking experience
- Helps operators expand distribution with minimal effort, unlocking new sales channels
- Unifies online and mobile rental flows under a single backend and operational system

Demo: https://app.atommobility.com/rental-widget

9. Vehicle status change automation (vehicle sharing & digital rental)

What it is
Bad user experiences often happen when several riders encounter the same faulty vehicle. ATOM Mobility now prevents this automatically. Automation rules detect problematic vehicles and instantly set them to “Needs investigation,” hiding them from the user app so the operator can inspect the vehicle before the next rider can take it.

Who it helps
Sharing and rental operators managing medium or large fleets.

How it works
System monitors low ratings, repeated short rides, and user reports. When triggered, it:
- creates a maintenance task
- switches vehicle status
- hides the vehicle from users

Why it matters
- Prevents recurring complaints from the same issue
- Reduces refunds and reputational damage
- Helps maintain a healthier, more reliable fleet
- Automates routine operational checks

10. New integrations (10) - a broader ecosystem for hardware, payments & compliance (all modules)

What was added
2025 brought a wave of new integrations that give operators more flexibility in choosing hardware, payments, charging, and regulatory tools. What was added:
- Ridemovi IoT
- Wave payment gateway
- Linka smart lock support
- 2Hire IoT
- Kuhmute charging stations
- Eskiz.uz OTP service
- Atmos payment gateway
- Chiron API (regulatory)
- Fitrider charging station
- Azericard payment gateway

Why it matters
- Easier entry into markets with local payment or OTP requirements
- More hardware options for scooters, bikes, e-bikes, and cars
- Better compatibility with charging infrastructure
- Reduced integration time when expanding
- Support for regulatory compliance where required

These ten features represent only a small selection of what we delivered this year. In total, our team shipped more than 70 new features, dozens of integrations, and countless small improvements that quietly make the platform faster, more stable, and more enjoyable for operators and end-users every single day. Behind each release is a team focused on one idea: helping entrepreneurs build stronger, more efficient, and more profitable mobility businesses.

And we’re just getting started.
Our 2026 tech pipeline is already packed with ambitious and exciting solutions - from deeper AI-powered automation to smarter fleet intelligence and new tools that will change how operators run mobility services. We're looking forward to pushing the industry even further together.

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Crowdfunding for your vehicle-sharing business – what are the options & how to get startedCrowdfunding for your vehicle-sharing business – what are the options & how to get started
Crowdfunding for your vehicle-sharing business – what are the options & how to get started

Having a great business idea is rarely enough – you also need money to get the ball rolling. But what if you don't have tens of thousands just laying around to bootstrap your business? Or don't want to go the traditional way and attract VC funding in exchange for a large number of company shares?

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Having a great business idea is rarely enough – you also need money to get the ball rolling. But what if you don't have tens of thousands just laying around to bootstrap your business? Or don't want to go the traditional way and attract VC funding in exchange for a large number of company shares?

This is where many founders choose to crowdfund.

Crowdfunding is a way of raising money for your business from a large number of people through online platforms. In 2000, ArtistShare became the first dedicated crowdfunding platform, and since then, crowdfunding has become one of the top funding sources for businesses, with the global market estimated to reach $300 billion by 2030.

If you're looking to fund your vehicle-sharing business, crowdfunding might be one of the options. It can not only help you attract money but also test your business idea in the first place. After all, if enough people are ready to back your idea, it's a clear sign it has a place in the market.

Screenshot from www.funderbeam.com crowdfunding platform.

Screenshot from www.funderbeam.com crowdfunding platform.

Types of crowdfunding platforms & their investors

For your vehicle-sharing business, there are three main types of crowdfunding to consider – rewards, debt, and equity. Let's take a closer look at each of them!

Rewards

This is considered the “traditional” type of crowdfunding and is currently the most popular. The idea is simple – people contribute to a business idea, expecting to receive a reward, such as products or services, at a later stage.

Platforms for rewards-based crowdfunding (few examples):

  • Kickstarter
  • Indiegogo

Who are the backers?

Regular people with little or no experience in investing; early adopters – people who embrace new things before most other people do. Generally, these people invest because they truly believe in the idea and want to help it come to life, as well as because they just want to be the first in the world to receive the product.

Best for:

Businesses at early stages – idea or early development. Rewards crowdfunding is also for established businesses looking to launch a new product or expand to new markets.

Debt

Debt-based crowdfunding – also known as peer-to-peer (P2P) lending – means that the crowd lends money to a company, which it needs to repay with interest by a certain deadline. The idea is similar to borrowing a loan from a bank, except that in this case, there are many lenders instead of one.

Platforms for debt-based crowdfunding (few examples):

  • LendingClub
  • Honeycomb Credit

Who are the lenders?

Lenders that support companies via debt-based crowdfunding are individual investors looking to earn a higher profit on their cash savings and/or diversify their portfolio. These investors care about two things – whether the company will be able to repay the loan and how much they'll earn in interest payments. Everything else is secondary.

Best for:

Companies with a stable revenue that can more or less accurately predict their cash flow to repay their lenders. Generally, this is for companies at different stages when they've started to make a profit.

Equity

Equity-based crowdfunding allows businesses to give away a portion of their company to a number of investors in exchange for investment. Investors receive shares in the company based on how much money they've contributed.

Typically, equity-based crowdfunding is done in a way that first, the crowdfunding platform takes the company's equity, then sells the shares on their platform.

Platforms for equity-based crowdfunding (few examples):

  • Funderbeam
  • Seedrs

Who are the investors?

Typically, these are quite seasoned investors with experience in stock and/or startup investments who are now looking for higher-risk, higher-yield investments. These people might be less interested in the idea or cause behind the business and more in its potential future growth and profits.

Best for:

Businesses at all growth stages, except for the exit/acquisitions stage.

How much can you expect to raise with crowdfunding?

How much a successful crowdfunding campaign raises can differ greatly depending on the stage of your business and the type of crowdfunding you've chosen.

For example, according to the equity-based crowdfunding platform Seedrs, businesses with MVPs usually raise between €30k and €50k, whereas early-stage businesses – between €50k and €250k. 

In the meantime, on Kickstarter, the rewards-based crowdfunding platform, the majority of successfully funded projects raise less than $10k. Tech products typically raise between €20k and €100k.

How about vehicle-sharing businesses? Here are two successful examples:

  • Electric bike-sharing company Mobi raised €794,891 on Spark Crowdfunding.
  • Scooter-sharing startup tretty raised €62,635 from 170 backers with their rewards-based crowdfunding campaign via StartNext.
  • Bike and scooter sharing company Frog Mobility raised €138,814 – 40% of their set funding goal – via equity crowdfunding platform Spark Crowdfunding.
  • Mount, a PaaS for Airbnb hosts to offer shared vehicles to their guests, raised $133,460 via WeFunder.

To start a bike-sharing or scooter-charing business with 40 vehicles, you should aim for at least €40k. This is doable with all types of crowdfunding models if done right.

Now, let's see what “right” means and how to make your crowdfunding campaign a success.

How to succeed with your crowdfunding campaign

A successful crowdfunding campaign can help you get your business off the ground and raise even more funds than you had expected. The harsh reality, however, is this: as many as 85% of crowdfunding campaigns fail and never reach their set goal.

To increase your chances of a successful crowdfunding campaign here's your basic to-do list:

  • Choose the right platform

This depends on your funding goal, the stage of your business, the type of your product, and even your target market. For example, AppBackr is an app-specific crowdfunding platform, StartNext is for products for the German market, while Kickstarter is only available to creators in 25 countries.

  • Understand your investors

People backing projects on Kickstarter vs Funderbeam can differ greatly. For example, on Kickstarter, people are more interested in the “coolness” of the product, whereas investors funding companies via debt-based or equity-based crowdfunding platforms care more about the company's projected growth and cash flow, and the money this investment is going to make them. Keep this in mind when crafting your pitch!

  • Start preparing early

One of the key secrets to launching a successful crowdfunding campaign is investing heavily in pre-campaign lead generation. Start building a community and an email list of supporters as early as you can – these people will give your campaign the necessary first push to succeed. You should aim to collect 30% of your funding goal within the first week – then, the campaign is likely to reach the goal. 

  • Craft a compelling pitch

Good storytelling is the key to your campaign's success, no matter who your investors are. That said, the stories they want to hear differ. For a reward-based campaign, craft a story around your product that evokes emotions – make people laugh, help them imagine themselves with your product, or be angry about the issue it's going to solve. For an equity-based campaign, you should focus more on highlighting your team's strengths, market knowledge, and long-term vision.

  • A range of rewards

Apart from an option to buy your product, it's recommended to include some lower-priced options for people who just want to support you. For example:

  • Weekly or monthly subscriptions to your service
  • Free credits to use your service
  • Ad space on your product 
  • Partnership packages
  • Priority delivery of the product or access to the service
  • Product accessories
  • Guided city tours

Other things that can help you launch a successful crowdfunding campaign include:

  • Professional visuals – this is essential for making a good first impression
  • Videos – they help issuers earn 105% more
  • Posting regular updates – those boost your chances of raising 126% more
  • Data and stats that make you look reliable – previous successful projects, business traction, existing customer reviews, and testimonials
  • Social media presence – when you share your project on social media platforms, your probability of success increases. For example, if you share to 100 or 1,000 followers, the probability of success increases by 20% and 40%, respectively.

To conclude

One of the biggest mistakes founders make is assuming that it's enough to have their campaign launched on the chosen crowdfunding platform, and people will come and invest in it. 

The reality, however, is this:

A successful campaign requires a lot of work outside the crowdfunding platform – you need to proactively and systematically look for supporters and persuade them to invest. So, to improve your chances of succeeding, start preparing months before the launch of the campaign.

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Anadue and ATOM Mobility announce cooperation to make shared mobility more profitableAnadue and ATOM Mobility announce cooperation to make shared mobility more profitable
Anadue and ATOM Mobility announce cooperation to make shared mobility more profitable

ATOM Mobility, a leading developer of shared mobility platforms, and Anadue, a leader in profitability automation for shared mobility, today announced that they will be working together to improve the competitiveness and profitability of shared bikes, scooters, and mopeds. This cooperation will provide benefits to shared mobility operators and the cities that host them.

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ATOM Mobility, a leading developer of shared mobility platforms, and Anadue, a leader in profitability automation for shared mobility, today announced that they will be working together to improve the competitiveness and profitability of shared bikes, scooters, and mopeds. This cooperation will provide benefits to shared mobility operators and the cities that host them.

Shared Micromobility is a transport movement that is sweeping the world. Small, clean, powered vehicles, typically electric bikes, scooters or mopeds, are increasingly being used as a cheaper, greener, and more flexible alternative to cars. Shared micromobility adds an additional level of convenience as riders can hop on and off vehicles whenever and wherever they need, without the need to invest in a vehicle or worry about maintenance and recharging.

“ATOM Mobility has built an all-in-one solution that allows new shared mobility operators to launch in 20-days. ATOM empowers entrepreneurs to launch their own vehicle-sharing platforms. Our platform relieves all the technological headaches. Our customers are entrepreneurs, who understand the local market needs better than anybody. We help them to focus on marketing and operations and we take care of the technology.” said Jürgen Sahtel, Head of Partnerships at ATOM Mobility. “Our cooperation with Anadue helps our customers reach profitability faster while providing an edge over competitors”.

Anadue does smart mobility analytics particularly for micromolbility to help make vehicle sharing business profitable. “It is a data-driven business. The bigger you become, the more complicated it gets. Using powerful Machine Learning and deep systems automation, Anadue solution identifies ways to improve fleet utilization and availability, and executes actions to rectify issues, driving up rides,” comments Mike Manchip, CEO, Anadue.

ATOM Mobility and Anadue are working together to deliver the best shared mobility solutions possible. Anadue’s Profit Automation ensures ATOM Mobility’s customers launch fast, grow fast and provide the best possible shared mobility service to their customers.

About Anadue

Anadue is growing shared micromobility in over 25 cities across 6 countries. ​We provide Operators and Cities with the tools they need to grow shared micromobility. Our technology combines real-time data from shared vehicles with a wide range of other data, and uses Machine Learning and Predictive Analytics to support new features, automate processes, and generate high-value insights needed to provide clean, safe and profitable mobility services.

About ATOM Mobility

ATOM empowers entrepreneurs to launch their own vehicle-sharing platforms. ATOM’s software is represented in more than 100 cities worldwide and is dedicated to providing the best experience to its customers. In order to do that, ATOM has partnered with more than 40 hardware and software partners to help its customers thrive.

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New customer segment for vehicle fleet owners - tourist destinationsNew customer segment for vehicle fleet owners - tourist destinations
New customer segment for vehicle fleet owners - tourist destinations

The traveling industry is starting to recover from the pandemic. There are more and more tourists appearing and hotels are considering new services to attract them. It is an easy task with ATOM - the hotel can offer different vehicle sharing services for the convenience of their clients as well as for additional income.

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The traveling industry is starting to recover from the pandemic. There are more and more tourists appearing and hotels are considering new services to attract them. It is an easy task with ATOM - the hotel can offer different vehicle sharing services for the convenience of their clients as well as for additional income.

This is also an additional opportunity for fleet owners to set up financially beneficial partnerships with the hotel owners. Fleet representatives can reach out to hotels and offer to have vehicles available for their guests and earn money on that as well.

WIN-WIN-WIN situation for all

Why should hotels be interested in this setup? Well, this is their opportunity to earn a percentage from the monthly revenue created by their customers. Offering vehicles for its guests is only a natural next step for providing an even better guest experience. The fleet owner and hotel can sign an agreement and divide the profit between themselves. Moreover, the hotel will have its own dashboard on ATOM platform so it is easy to follow the usage of the fleet that is allocated to the hotel. And it is possible to offer multiple vehicle types - vehicle sharing is not restricted to only bikes in the ATOM app.

Vehicles for both short-term and long-term rental

Hotels have all sorts of guests with various agendas for their trips. As a fleet owner, you can help hotels provide a comprehensive set of mobility solutions that would match all the different needs. For a tourist looking to explore a city or attend a meeting nearby, a daily bike or scooter rental would work great. For tourists interested in exploring the surroundings of the city over the weekend, a 2-3 day car rental would fit the bill nicely. With ATOM software, customers can pre-book the chosen vehicle even before the arrival if the plans are known. If the plans are made on the go, they could grab the suitable vehicle with an on-demand model without the hassle of pre-booking. The best part for the hotel is the fact that its employees do not have to engage with customers regarding vehicle rentals. The rental process is fully automated via the app.

Private branding

In bigger cities, it is worth it for fleet owners to even consider closer cooperation with larger hotel chains. It is easy with ATOM to create a separate app for the particular hotel chain that is branded accordingly. In this case, it is even worth considering branding the part of the fleet that is allocated to the hotel. If the hotel chain is active in several cities where the vehicle sharing company operates as well, then it gives even bigger options for successful collaboration. ATOM doesn't market its software directly to hotels. This opportunity is open for ATOM customers, so they are able to form strong partnerships and even built their whole business model based on this approach, as many of our customers have chosen to do.

And if you are a fleet owner you don't have to stop there. Remember that also resorts and commercially managed "villa villages", or large building complexes (both corporate and private end-users) would like to use vehicle sharing services. Also, employers with a large number of employees are usually thinking about how to make their movement throughout the city more efficient. Vehicle sharing service is one of the best solutions. Employers could even consider using branded fleets to provide the opportunity to move around the city or corporate property.

With the help of ATOM Software and private fleet functionality, our customers have the ability to truly transform their local mobility landscape into a more sustainable one. Be creative!

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The traditional car rental via an app - it's hereThe traditional car rental via an app - it's here
The traditional car rental via an app - it's here

Although the younger generation uses mobile technology for everything, most car rentals still operate the same way as they did 20 years ago - there are counters, employees who will issue keys, sign the papers, check the documents, process the payment, and then walk around the car together with the person, who rents in order to make sure they’re on the same page as far as the existing damages go. This process is time-consuming, and when the flight arrives, car rental booths have queues up to the gates.

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Although the younger generation uses mobile technology for everything, most car rentals still operate the same way as they did 20 years ago - there are counters, employees who will issue keys, sign the papers, check the documents, process the payment, and then walk around the car together with the person, who rents in order to make sure they’re on the same page as far as the existing damages go. This process is time-consuming, and when the flight arrives, car rental booths have queues up to the gates.

However, some car rentals have already introduced a fully automated mobile-first experience to get rid of the issues that a traditional approach faces. If you operate a car rental business, you'll discover the solution below.

 

 

Would moving online solve the issues?

The previous example explained the pain points of airport car rentals. Most in-city car rentals do not have the kind of rush hours that their airport branches do. Some car rentals have even set up a fully online reservation system that will allow you to book the car, verify your identity, pay in advance, and then wait until an employee brings the car to your doorstep.

However, even in the scenario mentioned above, there are the same people working behind the scenes to make all this happen. The difference is that they are not sitting in the booth and communicating with the customer face-to-face. They are sitting in the office and dealing with all of that remotely. And when the car is delivered, the handoff processes are still in-person.

Is there a better way?

While a fully online experience solves some of the problems that the traditional car rental model faces, is this really the way people want to rent cars? While website designs and user interfaces are improving every day, navigating and booking processes are still often painful experiences for the users.

It takes a lot of resources to build a mobile-friendly browser-based booking system, such as AirBnB or Booking.com. However, if you are using a phone when browsing their site, even they are naturally guiding you to download their app for a better user experience.

The younger generation manages all their day-to-day errands from their phone, so naturally, they would do the same when renting their car. And it would be even better if they don’t have to see another human in the process of getting and returning their car - doesn’t that sound familiar and quite like AirBnB’s standard self-check-in model?

Why not mobile apps?

If apps deliver a better user experience on mobile, then why not allow your customers to rent cars via your mobile app?

Development costs - so far the main obstacle has been the fact that car rental companies do not want to become software developers, and hiring a company to build the apps that actually work would end up being too expensive to deliver ROI in the near future. That’s why it would be easier to stick with the status quo.

Technical limitations - another reason why apps haven’t become a popular medium for car rentals is that apps have technical limitations, and human interaction is still required to issue keys, sign the documents, and make sure the car is in good condition when returned.

We see a huge trend in app usage for on-demand car-sharing, which is a different business model entirely. Since the car-sharing industry is relatively young, the companies are not restricted by the bureaucracy and procedures that traditional car rentals are facing. While car-sharing apps may take the business of short-distance trips away from traditional car rentals, they won’t threaten the bread and butter of long-term rental businesses just yet.

Tech to the rescue

How could a traditional car rental business step into the 21st century and automate the whole rental process without spending a fortune on app development while making sure to still leverage its standard operating procedures and current risk management practices?

With a proper technology suite that doesn’t cost an arm and a leg - https://atommobility.com/products-rent

ATOM Mobility has been offering white-label software solutions for the mobility industry since 2019. With customers in more than 40 countries and 140 cities worldwide, any car rental business will be in good company.

An ideal car rental flow - with ATOM Mobility, a car rental would get its own apps for IOS and Android, where users would go through the following (simplified) journey:

Download the app and register.
Upload a driver’s license that will be verified by artificial intelligence (AI).
Choose dates, location, and the model.
Pay in advance.
Unlock the car with the app.
Enjoy the rental car.

Return and complete a standard walk-around-the-car handoff inspection powered by FocalX that automatically recognizes and reports any scratches.

The whole process is automated, and the information for each rental transaction will be available in the back-end for car rental businesses.

The freedom that this new mobile-first flow provides for both users and rental businesses is a great example of how technology can help to provide a better service. Opening up a new location is as simple as driving the cars to a new parking lot.

If you operate a car rental business, we’d be happy to chat - https://atommobility.com/demo

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