How does Vianova use MDS to help operators collaborate with municipalities?

How does Vianova use MDS to help operators collaborate with municipalities?

With the increasing demand for different mobility solutions and their increasing availability, municipalities are the first institutions to benefit from all these new ideas and service providers. Mobility Data Specification (MDS) is a digital tool created for their convenience. It helps municipalities to improve their management of public transportation. This tool is used by ATOM Mobility and many large micro-mobility operators to share ride and vehicle data. This time though the story is about Vianova, a company that goes a step further. This platform aggregates data from many operators and makes them available to municipalities in a visualized form that is easy to understand.

Every municipality should create the right mobility mix for its city. Usually, this is in order to rapidly replace individual cars. Interest from micro-mobility service providers is being regulated by cities with permits, tenders, and continually changing regulations, because, in relation to available parking places and safety, municipalities need to manage public spaces. However, fear of the potential mess resulting from free-floating micro-mobility still exists. What is the right number of vehicles that a city can afford to have? Operators are not interested in short-term collaborations, so what can they expect in the long term? They should plan their business ahead and they can even bring more added value to the city, for example, if they know that they can rely on integrating new means of transportation.

Towards better communication

Vianova is the leading mobility intelligence platform in Europe. The company provides mobility intelligence and mobility management tools to both cities and operators. It is possible for municipalities to see aggregated data from different mobility operators on dashboards so they can understand the utilization of services set up according to regulations. In addition, this data can be easily shared with operators and supervise fleet deployment in the city. “We've seen that this transparency and trust facilitates more direct communication that leads to better collaboration between operators and cities striving to deploy micro-mobility,” says Thibault Castagne, Co-Founder & CEO of Vianova.

Based on the data available, municipalities can plan new infrastructure deployments, draw up the right policies, and integrate micro-mobility into the overall mobility mix. This all can be done with the help of the appropriate analytics. “It is important to understand when, where and what vehicles are located to set up geofencing and mobility hubs, etc. Moreover, those in charge should make sure that everything works properly. In regard to safety - is the infrastructure set up in the right manner? Is there a need for new cycling lanes or speed limits? The mix of sustainability and mobility is really about understanding how these new services can be integrated into the city’s overall multimodal transport system and this is accomplished by understanding origin and destinations, interconnection with public transport, and so on. It can be achieved by sharing data,” says Thibault.

Creating regulations on the spot

The Vianova dashboard is available in a web app so it can be used on any web browser. Anyone with access can see the city view with all providers aggregated on one dashboard. If required, operators can even be contacted via the dashboard. City operators can keep track of violations. It is also possible to see fleet availability and vehicle rotation by district, sub-district, and even keep track of fleet size per provider.

“One very interesting feature is creating regulations,” explains Thibault. “It is possible to create new regulations straight on the map, for example, additional no-go zones. City representatives just have to click “plus” and indicate “I want to create a low-speed zone”. It will be possible to draw a particular zone that will be directly shared with operators. They will then receive an API. Through this API they will be able to continuously receive the city’s new regulations in a digital, machine-readable format that is easy to integrate with fleet management software.” In addition, full analytics reports are available detailing the number of trips per provider, the fleet size per provider, the device rotation and fleet availability, etc.

Operators can see their own mobility insights as well as regulations. They can obtain information about trips, helping them to identify what the most popular origins and most popular destinations are. Moreover, this data is even available for the last six months.

Here are a couple of examples of how cities took the insights provided by Vianova and turned them into very successful infrastructure changes. In Brussels, the city government uses trip telemetry to understand which routes are used by e-scooters and e-bikes the most all around the city. The new cycling lanes that were built after the investigation resulted in a five-fold increase in micro-mobility trips. A similar project that involved planning and management was implemented in Stockholm. New parking racks were built using data that helped to plan the installation, management, and availability.

Equal rights for everyone

However, even with the best data available for all parties, the question arises - is the competition between big micro-mobility players in the market like Void, Lion Bird, Spin, and small service providers fair? Is it even possible for smaller companies to enter the market? Thibault thinks that this is the toughest part of the discussion for municipalities. However, for small market players, it is not that complicated: “The truth is that the difference is not that big. I think that small operators should also show their track record or previous use cases of fleet operations, as well as demonstrate good collaboration with cities. This can provide these companies with the mandate to take part in this micro-mobility service competition. Furthermore, I think that smaller operators could be a better partner for the city because they turn out to be more focused on delivering the right service for that specific city.”

Vianova is a great partner for both operators and cities. The platform offers valuable insights that cities can then use to make their surroundings more sustainable and green by welcoming micro-mobility in a controlled manner.

Interested to learn more about MDS or Vianova? Reach out to our sales team: https://atommobility.com/demo

Interested in launching your own mobility platform?

Click below to learn more or request a demo.

Related posts

More case studies

View allView all case studies
Blog
Fleet management with ATOM Mobility: The future of task automation
Fleet management with ATOM Mobility: The future of task automation

🔧 🚗 Simplify fleet management with automation! ATOM Mobility’s latest Task Automation feature creates maintenance tasks automatically, so you can focus on growth instead of scheduling. From mileage-based services to feedback-triggered check-ups, this tool has your fleet covered.

Read post

Automating fleet management with ATOM Mobility: The future of task automation

Managing a fleet comes with many moving parts—from ensuring vehicles are serviced regularly to addressing feedback and operational needs. ATOM Mobility’s new Task Automation feature optimizes this process by automatically creating tasks based on each vehicle’s real-time parameters, such as mileage, time, user feedback, and ride count. This allows fleet operators to focus on strategic growth while routine maintenance and issue resolution become automated. Here’s how this feature could make fleet operations smoother, efficient, and more scalable for shared mobility and rental businesses.

Task automation for fleet management

ATOM Mobility’s Task Automation feature builds on its ongoing focus to simplify fleet management. This new addition enables operators to automate task creation based on specific vehicle metrics, reducing manual effort and enhancing overall fleet efficiency.

The idea is brilliantly simple: instead of creating tasks manually (which can be tedious and time-consuming), this tool will automatically create tasks for you based on pre-set conditions.

With Task Automation, you can set specific parameters that will trigger task creation, such as mileage, ride count, ratings, or time. Picture this: every 5,000 kilometers driven, the system can automatically create a “Tire Check” task. Or if a specific vehicle receives user ratings below two stars, a “Low user review, check up required” task can be triggered. This approach to task generation not only saves valuable time but also ensures that vehicles receive consistent care based on real usage and performance, not guessing.

How task automation works in a nutshell

Setting up Task Automation in ATOM Mobility’s dashboard is designed to be as seamless as possible. The process essentially boils down to three simple steps:

  1. Log in to the ATOM Mobility platform, and head to the Fleet Maintenance section under “More.”
  2. Create a new automation: Specify the task type (like check-ups or cleaning ro anything else), set priority (low, medium, high), choose the relevant vehicle model, and add an optional description.
  3. Set a trigger parameter and value: Choose the metric that will trigger the task, whether it’s mileage, ride count, user feedback, or time schedule.

Once everything’s set, the system will keep track of these parameters for each vehicle, ensuring that when a trigger is met, a task will be created automatically and added to the dashboard. You’ll have everything you need to keep each vehicle in tip-top shape without manual oversight.

Why task automation is a game-changer for shared mobility operators

It’s no secret that keeping up with fleet maintenance can be a full-time job—and then some. Task Automation is built to give you time back in your day and enhance fleet health without excessive manual work. Here’s how it shines:

  1. Minimizing downtime and maximizing efficiency: With automated tasks created on schedule, you’re reducing the chance of missing maintenance, which can lead to unexpected breakdowns or, worse, unsatisfied customers.
  2. Boosting customer experience: Users expect seamless, safe, and reliable rides. By setting automated checks based on feedback ratings, you can address any hiccups before they escalate, like a regular check-up triggered when user ratings dip, ensuring issues are handled swiftly.
  3. Optimizing resource allocation: Operators save time, money, and stress by allowing ATOM’s platform to handle task creation. Staff can then focus on actual maintenance rather than constant monitoring and task creation, ultimately lowering operational costs.

Examples of task automation in action

To illustrate how powerful Task Automation can be, here are some scenarios where it could make a real difference for fleet operators:

  • Mileage-based maintenance: Automatically set oil changes or tire rotations every 5,000 kilometers. No more sticky notes or vague reminders—once the mileage threshold is hit, the task is created instantly, saving time and maintaining vehicle health.
  • Feedback-based follow-ups: Let’s say you have a popular scooter, but a few users have noted a squeaky brake. Once the feedback drops below a specific rating, an automatic check-up task is created. That way, you don’t have to wait for a cascade of bad reviews before you act.
  • Time-based cleanings: Hygiene is crucial, especially in shared mobility. You could set a task to clean and sanitize vehicles after a set number of hours or rides, ensuring each user gets a fresh experience without needing someone to track hours.

Task automation meets scalability: ideal for growing fleets

For any business with a growing fleet, Task Automation provides a clear advantage. By using parameters to generate tasks, you can scale up without needing additional manpower just to manage scheduling. As your fleet grows, Task Automation scales with you, handling more vehicles and keeping you updated on the health and performance of each.

Think of it as a maintenance manager that grows alongside your fleet without increasing your operational costs. It’s no longer about manually checking every vehicle at every mile marker; it’s about letting the system manage maintenance alerts while you keep your attention on strategic growth.

Dedicated fleet manager app

Getting started with task automation on ATOM Mobility

Setting up Task Automation is straightforward, but don’t hesitate to ask ATOM Mobility’s team for more detailed guidance. Here’s a quick overview to get you started:

  1. Select your trigger: Choose between kilometers, hours, ride count, or ratings, based on what matters most to your fleet.
  2. Define your task requirements: Each task is customizable, so you can specify different needs depending on the type of vehicle or its usage.
  3. Monitor with ease: Once in place, the automation will handle task creation. Just check in via the dashboard to monitor progress and handle any high-priority issues as needed. All the information and tasks are synced between the dashboard and fleet manager app.

ATOM Mobility’s commitment to innovation means we’re constantly updating our features to make fleet management more efficient and automated. Task Automation isn’t just a convenience—it’s an opportunity to elevate how you manage and grow your fleet in a sustainable way. With automation taking care of repetitive tasks, your team can focus on what really matters: delivering an outstanding experience to every rider.

Why now’s the time to automate with ATOM Mobility

The shared mobility industry is moving faster than ever, and staying competitive means embracing tools that make operations smoother and more efficient. ATOM Mobility’s Task Automation feature is a game-changer that brings automation to the forefront, allowing operators to focus on high-impact work while leaving routine tasks to the platform.

Whether you manage a fleet of e-bikes, scooters, or vehicles, automated maintenance can streamline your operations, prevent issues before they arise, and let your team work smarter, not harder. 

Explore more about ATOM Mobility’s fleet management solutions on their blog and discover other products that can help you on your way to creating a micromobility fleet!

Blog
Explore the future of mobility: must-attend events in Q4 2024
Explore the future of mobility: must-attend events in Q4 2024

🚀 Ready to explore the future of travel and mobility? Here are the top 2024 (Q4) events for business owners and those looking to enter the mobility space! Don’t miss these opportunities to connect, learn, and meet ATOM Mobility team💡

Read post

ATOM Mobility will be attending three major events that focus on micro-mobility, car rental and taxi industry. We’re looking forward to making new connections, meeting potential partners, and showing how our platform can revolutionize shared mobility. Here’s where we’ll be and why you should join us!

World Travel Market (WTM) London 2024

WTM London is one of the biggest events in the travel and tourism industry, but it’s not just for travel enthusiasts! There’s a growing focus on sustainable urban mobility, making it an exciting event for businesses in the micro-mobility and vehicle-sharing space.

With industry leaders from all over the world, this is a fantastic chance to network and learn about how mobility is becoming a key part of travel experiences.

EU Taximesse 2024

  • When: November 8-9, 2024
  • Where: Cologne, Germany
  • Website: EU Taximess

The EU Taximesse is Europe’s top event for taxi and ride-hailing services, but it's not just about taxis anymore. This event is also a great place to explore new mobility technologies, including vehicle-sharing and fleet management solutions. If you’re working in or alongside these industries, this is the event to check out.

Micromobility America 2024

If you’re into micro-mobility, is the event to be at! Taking place in California, this event brings together industry leaders, startups, and city planners to discuss the latest trends in urban transportation. From e-scooters to e-bikes, it's a hub for everything micro-mobility. We’re excited to be attending this event to explore how cities can build smarter, greener transport solutions. Whether you're a startup, an investor, or a city planner, we'd love to connect and discuss how we can collaborate to transform urban mobility.

Why are these events a must, if you’re working in the field?

Connect with industry leaders: These events are the perfect place to meet key players in the mobility industry. Let’s chat and see how we can work together to drive innovation in micro-mobility and vehicle-sharing.

Discover the latest trends: Stay ahead of the curve by learning about the newest technologies and business models shaping the future of transportation.‍

Grow your business: Whether you’re a startup looking for partners or an established company aiming to expand, these events offer incredible opportunities for collaboration.

Shall we meet?

Are you planning to attend any of these events? Reach out to us – we can’t wait to connect!

Don’t miss out on these amazing mobility events in the last quarter of 2024! Whether you're in Cologne, London, or California, these events offer an unbeatable chance to learn, network, and explore the future of urban transportation.

Launch your mobility platform in 20 days!

Multi-vehicle. Scalable. Proven.