Crowdfunding for your vehicle-sharing business – what are the options & how to get started
July 18, 2022
min. read
Having a great business idea is rarely enough – you also need money to get the ball rolling. But what if you don't have tens of thousands just laying around to bootstrap your business? Or don't want to go the traditional way and attract VC funding in exchange for a large number of company shares?
This is where many founders choose to crowdfund.
Crowdfunding is a way of raising money for your business from a large number of people through online platforms. In 2000, ArtistShare became the first dedicated crowdfunding platform, and since then, crowdfunding has become one of the top funding sources for businesses, with the global market estimated to reach $300 billion by 2030.
If you're looking to fund your vehicle-sharing business, crowdfunding might be one of the options. It can not only help you attract money but also test your business idea in the first place. After all, if enough people are ready to back your idea, it's a clear sign it has a place in the market.
Screenshot from www.funderbeam.com crowdfunding platform.
Types of crowdfunding platforms & their investors
For your vehicle-sharing business, there are three main types of crowdfunding to consider – rewards, debt, and equity. Let's take a closer look at each of them!
Rewards
This is considered the “traditional” type of crowdfunding and is currently the most popular. The idea is simple – people contribute to a business idea, expecting to receive a reward, such as products or services, at a later stage.
Platforms for rewards-based crowdfunding (few examples):
- Kickstarter
- Indiegogo
Who are the backers?
Regular people with little or no experience in investing; early adopters – people who embrace new things before most other people do. Generally, these people invest because they truly believe in the idea and want to help it come to life, as well as because they just want to be the first in the world to receive the product.
Best for:
Businesses at early stages – idea or early development. Rewards crowdfunding is also for established businesses looking to launch a new product or expand to new markets.
Debt
Debt-based crowdfunding – also known as peer-to-peer (P2P) lending – means that the crowd lends money to a company, which it needs to repay with interest by a certain deadline. The idea is similar to borrowing a loan from a bank, except that in this case, there are many lenders instead of one.
Platforms for debt-based crowdfunding (few examples):
- LendingClub
- Honeycomb Credit
Who are the lenders?
Lenders that support companies via debt-based crowdfunding are individual investors looking to earn a higher profit on their cash savings and/or diversify their portfolio. These investors care about two things – whether the company will be able to repay the loan and how much they'll earn in interest payments. Everything else is secondary.
Best for:
Companies with a stable revenue that can more or less accurately predict their cash flow to repay their lenders. Generally, this is for companies at different stages when they've started to make a profit.
Equity
Equity-based crowdfunding allows businesses to give away a portion of their company to a number of investors in exchange for investment. Investors receive shares in the company based on how much money they've contributed.
Typically, equity-based crowdfunding is done in a way that first, the crowdfunding platform takes the company's equity, then sells the shares on their platform.
Platforms for equity-based crowdfunding (few examples):
- Funderbeam
- Seedrs
Who are the investors?
Typically, these are quite seasoned investors with experience in stock and/or startup investments who are now looking for higher-risk, higher-yield investments. These people might be less interested in the idea or cause behind the business and more in its potential future growth and profits.
Best for:
Businesses at all growth stages, except for the exit/acquisitions stage.
How much can you expect to raise with crowdfunding?
How much a successful crowdfunding campaign raises can differ greatly depending on the stage of your business and the type of crowdfunding you've chosen.
For example, according to the equity-based crowdfunding platform Seedrs, businesses with MVPs usually raise between €30k and €50k, whereas early-stage businesses – between €50k and €250k.
In the meantime, on Kickstarter, the rewards-based crowdfunding platform, the majority of successfully funded projects raise less than $10k. Tech products typically raise between €20k and €100k.
How about vehicle-sharing businesses? Here are two successful examples:
- Electric bike-sharing company Mobi raised €794,891 on Spark Crowdfunding.
- Scooter-sharing startup tretty raised €62,635 from 170 backers with their rewards-based crowdfunding campaign via StartNext.
- Bike and scooter sharing company Frog Mobility raised €138,814 – 40% of their set funding goal – via equity crowdfunding platform Spark Crowdfunding.
- Mount, a PaaS for Airbnb hosts to offer shared vehicles to their guests, raised $133,460 via WeFunder.
To start a bike-sharing or scooter-charing business with 40 vehicles, you should aim for at least €40k. This is doable with all types of crowdfunding models if done right.
Now, let's see what “right” means and how to make your crowdfunding campaign a success.
How to succeed with your crowdfunding campaign
A successful crowdfunding campaign can help you get your business off the ground and raise even more funds than you had expected. The harsh reality, however, is this: as many as 85% of crowdfunding campaigns fail and never reach their set goal.
To increase your chances of a successful crowdfunding campaign here's your basic to-do list:
- Choose the right platform
This depends on your funding goal, the stage of your business, the type of your product, and even your target market. For example, AppBackr is an app-specific crowdfunding platform, StartNext is for products for the German market, while Kickstarter is only available to creators in 25 countries.
- Understand your investors
People backing projects on Kickstarter vs Funderbeam can differ greatly. For example, on Kickstarter, people are more interested in the “coolness” of the product, whereas investors funding companies via debt-based or equity-based crowdfunding platforms care more about the company's projected growth and cash flow, and the money this investment is going to make them. Keep this in mind when crafting your pitch!
- Start preparing early
One of the key secrets to launching a successful crowdfunding campaign is investing heavily in pre-campaign lead generation. Start building a community and an email list of supporters as early as you can – these people will give your campaign the necessary first push to succeed. You should aim to collect 30% of your funding goal within the first week – then, the campaign is likely to reach the goal.
- Craft a compelling pitch
Good storytelling is the key to your campaign's success, no matter who your investors are. That said, the stories they want to hear differ. For a reward-based campaign, craft a story around your product that evokes emotions – make people laugh, help them imagine themselves with your product, or be angry about the issue it's going to solve. For an equity-based campaign, you should focus more on highlighting your team's strengths, market knowledge, and long-term vision.
- A range of rewards
Apart from an option to buy your product, it's recommended to include some lower-priced options for people who just want to support you. For example:
- Weekly or monthly subscriptions to your service
- Free credits to use your service
- Ad space on your product
- Partnership packages
- Priority delivery of the product or access to the service
- Product accessories
- Guided city tours
Other things that can help you launch a successful crowdfunding campaign include:
- Professional visuals – this is essential for making a good first impression
- Videos – they help issuers earn 105% more
- Posting regular updates – those boost your chances of raising 126% more
- Data and stats that make you look reliable – previous successful projects, business traction, existing customer reviews, and testimonials
- Social media presence – when you share your project on social media platforms, your probability of success increases. For example, if you share to 100 or 1,000 followers, the probability of success increases by 20% and 40%, respectively.
To conclude
One of the biggest mistakes founders make is assuming that it's enough to have their campaign launched on the chosen crowdfunding platform, and people will come and invest in it.
The reality, however, is this:
A successful campaign requires a lot of work outside the crowdfunding platform – you need to proactively and systematically look for supporters and persuade them to invest. So, to improve your chances of succeeding, start preparing months before the launch of the campaign.
Interested in launching your own mobility platform?
Click below to learn more or request a demo.
Blog
Launching a ride-hailing business from 0 in 90 days
🚕 Thinking of launching your own ride-hailing service? You don’t need a giant budget or years of development. With the right tools and a local-first mindset, you can go from zero to launch in just 90 days. From platform setup and driver onboarding to beta testing and your first 1,000 rides - this guide covers it all.
April 8, 2025
min. read
Starting a ride-hailing or shared mobility venture can seem overwhelming, but with a clear plan, it's possible to launch in just 90 days. This guide outlines a three-phase process: laying the foundation, building your product and team, and launching - plus tips for growth beyond day 90. By following this roadmap, you’ll validate your idea, ensure legal compliance, create your brand and technology, recruit drivers, and hit the market ready.
Day 0–30: Foundation
Finding a niche
Start with market validation and legal setup. Research your target area to identify unmet transport needs. Maybe large providers don’t serve certain areas, or there’s demand for eco-friendly, or premium segment or niche services like women-only rides.
Looking to stand out in the competitive ride-hail market? Check out these two insightful reads:
- Finding a niche in the competitive ride-hail market: https://www.atommobility.com/blog/how-to-find-your-niche-in-the-competitive-ride-hail-market-real-world-examples-of-businesses-that-resonate
- Discover how a local taxi union in Sweden supports a new platform to reshape industry standards and build a fairer ecosystem: https://www.atommobility.com/blog/driving-change-with-fair-how-a-small-platform-is-redefining-the-taxi-industry-in-sweden
This should help you define your niche, unique positioning or angle, and ultimately your unique selling proposition to stand out from other players in the market.
Legal compliance
Next step will be forming your business (e.g., LLC) to protect liability and later attract investors. Apply for the necessary permits, such as TNC licenses, and consult local regulations. Insurance is essential – you’ll need commercial liability coverage that also includes drivers. Run background checks to ensure safety and compliance.
Legal compliance checklist:
- Business registration
- Ride-hailing or taxi permits
- Driver background checks
- Commercial insurance
- Local regulation compliance (e.g., vehicle checks)
Budgeting for MVP launch
Outline core costs: software, licenses, insurance, marketing, driver incentives, customer support, accounting services, and some reserve. Use a white-label software like ATOM Mobility to avoid costly custom builds. These platforms offer rider/driver apps and backend systems for a fraction of development costs.
Plan an initial marketing budget (e.g., €1,000–€5,000) and allocate driver sign-up bonuses (€100 for 20 rides, for example). Include small expenses like Apple developer accounts or a place in co-working to work from. Keep costs lean and prepare a detailed budget for the first 6-12 months.
Financing: Bootstrapping vs. investors
Once you have a 6-12 month budget prepared, you can choose between personal funding, angel investors, or crowdfunding. Bootstrapping (using your personal capital) offers control but limits scale. Local group of angel investors can contribute €50k–€500k in total and extra mentorship. Crowdfunding helps raise funds while building a local supporter base. For example, you can engage drivers to invest via crowdfunding in exchange for a small equity share in your company and free usage of the platform for a certain period.
Here’s a helpful resource on using crowdfunding to kickstart your venture and get inspired: https://www.atommobility.com/blog/crowdfunding-for-your-vehicle-sharing-business
If your budget analysis shows you need external funding, try at least to launch a small-scale, working prototype with personal funds or an FFF (friends, family, and fools funding) round before entering the investment process. Demonstrating even modest traction significantly boosts your chances of a successful raise.
Please note that securing your first round of funding - whether from crowdfunding or business angels - typically takes six or more months. To keep momentum going, launch an initial version of your product or service, then start the fundraising process.
Day 30–60: Build & integrate
Software
Choosing the right software partner can make or break your new ride-hail venture. From cost efficiency and faster time-to-market to reliability and specialized industry knowledge, the benefits of a white-label solution often outweigh the complexities and expense of building from scratch. Be sure to evaluate each provider’s platform features - rider and driver apps, dispatch system, and payment tools—alongside their proven track record of scaling and entering different markets. Confirm their customization capabilities, pricing transparency, and ability to expand into new service zones as your business grows. Ultimately, opt for a partner that delivers both the technology and the strategic support you need. For more insights on this decision-making process, explore white-label solutions vs. building from scratch and discover Why ATOM for a deeper dive into selecting the right tech partner.
Create a clear branding identity
Start by selecting a memorable name that reflects both your niche and city - AI-powered tools like ChatGPT can speed up brainstorming. Next, design a simple logo and choose core colors using user-friendly platforms such as Canva or Looka. Consistency is key, so use these design elements across your website and social channels.
When it’s time to launch your online presence, opt for no-code platforms like Squarespace, or Carrd to create a minimal landing page in minutes -no developers needed. Clearly present your core message (e.g., “Premium, all-black Mercedes rides in [City].”), include links to your rider/driver apps, and offer driver sign-up form. This straightforward approach helps potential users and drivers quickly understand and trust your brand.
Driver onboarding (first 50 drivers)
Your service can’t run without drivers, so make their onboarding experience as smooth and appealing as possible. Start by defining tangible benefits - like 0% commissions for the first three months, niche perks, or local partnerships—that set you apart. Reach out via social media, online communities, and direct messaging to recruit your initial loyal driver base. Host webinars or info sessions to keep them engaged and address any concerns.
Keep in mind, your first drivers are crucial for user satisfaction: they are the face of your service and heavily influence each ride’s quality. Consider providing branded merchandise and clear guidelines—such as offering free candies or bottled water, opening doors, or any other gesture aligned with your unique selling proposition (USP).
To streamline onboarding, create a simple website form for sign-ups, ensure fast document verification, run background checks, and offer concise training modules. Incentives like sign-up bonuses or a zero-commission period can help you recruit your first group of drivers quickly. You might also guarantee initial earnings (covering fixed fees from your budget) to build driver trust while you grow your user base.
Goal: By day 60, aim to have at least 50 drivers signed up and ready to serve your launch zone, setting a solid foundation for your platform’s success.
Day 60–90: Test & launch
Closed beta testing
Before a full launch, invite a small group of friends, family, or early supporters to test your app and simulate real-world scenarios. Focus on the essentials: ride requests, payment processing, GPS accuracy, and cancellation flows -ideally at various times of day and on different devices. Take a few actual rides with real drivers to see how they follow outlined procedures and interact with riders. Gather feedback to uncover any usability issues or unexpected driver behaviors.
During this phase, refine your internal processes as well. Decide how you’ll handle customer inquiries - whether via a dedicated help email, chat support, or both - and respond promptly to build trust. If you have a team, ensure everyone is on the same page about responsibilities, communication guidelines, and how to address rider or driver concerns. This targeted approach helps you iron out potential issues, polish the user experience, and establish robust support protocols before going public.
Public launch
Decide whether to roll out quietly (a soft launch) to iron out any last-minute bugs or make a big announcement with a press release. If you choose the latter, pitch your story to local media outlets, emphasizing your community-first approach to mobility. Launch promotions - like 50% off first rides or a €5 sign-up credit - are a great way to attract early adopters and generate buzz.
Make sure your driver pool is ready to handle demand by coordinating schedules and availability. Consider offline tactics, too: distributing flyers in high-traffic areas, setting up campus booths, or sponsoring community events can help you gain local exposure. Once you’re live, keep a close eye on rider feedback (e.g., ride ratings, app store reviews) and address issues swiftly to maintain a positive user experience.
Marketing & growth to 1,000 rides
Partner with local influencers to promote your app, offering free rides or small payments in exchange for authentic social media posts. Focus on influencers your target audience trusts. Implement app referral programs - reward users and their friends with ride credits to spark word-of-mouth growth.
Keep engagement high by sharing milestones and user success stories online. Show up at local events, offering exclusive promo codes to attract new riders. Begin with small-scale digital advertising, reinvesting as you generate revenue and learn which channels work best. Track core metrics like sign-ups, ride volume, and wait times so you can make data-driven decisions and refine your strategy in real time.
Post 90 days: Scaling
Customer support & operations
As your platform grows, consider outsourcing or automating aspects of customer support. Create a help center or FAQ to guide users to quick solutions, and keep daily operations under close watch so you can resolve any issues swiftly. To remain efficient, hire part-time help (e.g., marketers or fleet managers) who can handle specialized tasks without inflating your overhead.
Fundraising
With initial traction in place, you’re in a strong position to secure additional funding. Present clear data on ride volume, user retention, and revenue growth to potential angel investors or crowdfunding platforms. Government grants may also be available for sustainable transport initiatives, so explore those opportunities. Be specific about how the funds will be used - for instance, "We need €100 000 to expand into two new cities and reach 10,000 rides per month."
The 90-day timeline
Although launching a ride-hail platform in 90 days is ambitious, a focused strategy and lean tooling can make it possible. Stay agile, keep service quality at the forefront, and set tangible milestones for each stage. With strong local insights and consistent execution, you can carve out a lasting presence in the mobility space.
Growth & expansion
Before moving into new cities, solidify your position in your initial market. Continue recruiting drivers and reaching fresh rider segments through targeted partnerships and loyalty programs. If you decide to scale further, use your 90-day playbook again—tweaking it for each new region’s unique challenges and opportunities. Good luck!
Blog
7 proven ways to boost your car sharing ratings
🚗 Want to keep your car sharing ratings high? Customers expect reliability, transparency, and great service - and their reviews reflect it. From AI-powered photo verification to seamless IoT connectivity, here are 7 game-changing solutions to improve your ratings and build trust with your users.
March 25, 2025
min. read
Car sharing can be a tough business. Your fleet is constantly in motion, customers have high expectations, and every review can impact your reputation. The difference between a good business and one that struggles often comes down to customer satisfaction – and that means keeping your ratings high.
So, what are the best ways to improve ratings in car sharing? Here are some smart solutions that can make a real impact.
1. AI-powered photo verification to prevent surprises
No one likes picking up a car and finding it scratched, dented, or dirty. AI-powered photo verification helps prevent these problems before they affect your ratings. The system ensures that users take proper photos before and after their ride. If a car is parked badly or a photo doesn’t show the vehicle correctly, the system flags it. This reduces disputes, increases accountability, and improves overall service quality.
Users also feel more secure knowing that they won’t be held accountable for damage they didn’t cause. This small step significantly improves trust in your service, which in turn helps maintain higher ratings over time.
Want to integrate this? Check out how ATOM Mobility supports smart integrations.
2. Customer support that actually helps
Fast and effective customer support is a game changer. Users expect quick answers, especially when they’re locked out of a car or facing a technical issue. Integrating tools like Zendesk, Intercom, or Mavenoid provides live chat, automated AI-powered answers, FAQs, and even emoji-based responses to make communication smoother. Happy customers leave better ratings – it’s that simple.
A great support system also means fewer negative reviews, as frustrated users are less likely to vent online when they can quickly get the help they need. Plus, automated FAQs help users solve minor issues on their own without waiting for a response.
3. Great IoT connectivity for a better experience
A smooth, uninterrupted experience is one of the biggest factors in user satisfaction. Vehicle connectivity solutions ensure that cars are always accessible when needed. Imagine a user trying to unlock a car, but the IoT lags or the car doesn’t respond. Frustrating, right? Integrating reliable IoT solutions minimizes these issues, making your service more dependable. ATOM Mobility supports a wide range of IoT modules like Teltonika, Geotab, INVERS and several others. This means your fleet remains connected, responsive, and reliable no matter what car models you have in your fleet.
A connected fleet also allows operators to quickly detect vehicle malfunctions, battery levels, and maintenance needs, ensuring cars remain in top condition before issues escalate.
See how seamless connectivity makes car sharing better.
4. Let users rate their ride
Giving customers a voice is essential. By allowing them to rate their ride, you get valuable insights into what’s working and what’s not. Did they like the cleanliness? Was the car easy to access? Was the trip smooth? This data helps you adjust and improve, keeping your service top-notch. Plus, users appreciate being heard, which encourages them to leave better reviews.
Encouraging feedback also lets you identify problem areas before they turn into frequent complaints. A proactive approach keeps customers engaged and boosts loyalty.
5. Clear and simple pricing
Surprise fees are a surefire way to get bad ratings. Users want transparency when it comes to pricing. Make sure your app clearly displays all costs upfront, including any deposits, insurance fees, or extra charges. Simple and honest pricing leads to trust, and trust leads to better reviews.
It also helps to offer clear explanations of what happens in case of late returns, damages, or toll fees. When users know what to expect, they’re less likely to be upset when additional charges apply.
6. Keep your fleet in top shape with preventive maintenance
It might sound obvious, but maintaining your vehicles properly is a huge factor in customer satisfaction. No one wants to deal with a car that smells weird, has a flat tire, or makes strange noises. Regular inspections, automated maintenance tracking, and in-app damage reporting help keep your fleet in top condition. Implementing task automation can further improve fleet maintenance, ensuring vehicles are always in optimal condition with minimal manual intervention. Well-maintained cars, happy customers, higher ratings.
Adding small touches like air fresheners, charging cables, and regular interior cleaning can elevate the user experience. Even if a vehicle is a few years old, good upkeep makes all the difference in perception.
7. All-in-one dashboard for smarter management
You can’t improve what you don’t measure. An advanced dashboard lets you track vehicle performance, monitor customer feedback, and optimize operations in one place. ATOM Mobility’s dashboard solution provides detailed analytics, helping you stay on top of issues before they affect your ratings.
By leveraging data insights, operators can identify peak rental times, adjust pricing models, and plan fleet expansions accordingly. A well-optimized system keeps operations efficient and users satisfied. Additionally, vehicle damage management helps customers easily report damages, allowing operators to address issues faster and improve overall service quality.
Improving your car sharing ratings isn’t rocket science, but it does require the right tools. By integrating AI-powered photo verification, enhancing customer support, ensuring seamless connectivity, and keeping your fleet well-maintained, you can significantly boost user satisfaction. And when customers are happy, your ratings – and your business – will thrive.
Driver App demo credentials - Email: test@atom.com, Password: driver
