How Captur’s AI-powered photo reviews lessen the burden of parking compliance for micromobility operators
July 11, 2023
min. read
Micromobility is transforming urban transportation, offering convenient, affordable, and eco-friendly alternatives to traditional modes of commuting. However, with the rising popularity of e-scooters, bikes, and other micro-vehicles, there are also growing demands from cities to ensure compliance with road regulations.
One of the biggest challenges that micromobility operators face is parking compliance.
It's a never-ending challenge to ensure that scooters are parked correctly and in designated areas without obstructing public spaces and other road users. Noncompliance can lead not only to penalties but even drastic measures such as banning micromobility solutions in certain locations for good.
The old way of keeping track of parking compliance – ineffective
In order to control compliance with parking rules, users are usually asked to upload a picture of the vehicle after each trip. These pictures are then manually reviewed to identify bad parking situations, then send the user either some educational materials or, in other cases, a warning.
The problem?
Such manual photo reviewing is extremely time-consuming and inefficient. Identifying and locating badly parked vehicles can take up to several days. By the time the wrongly parked vehicle is located, the operator may have already received a fine.
Besides, it's a missed opportunity for the operator to effectively educate their customer – if the user receives a reprimand or some educational materials several days after the incident, it may not be efficient. These messages can get ignored, as the customer has probably already forgotten the particular situation.
This is where Captur.ai comes in.
Real-time, automated photo reviews with Captur.ai
Captur.ai is an AI-powered solution for real-time image analysis to help micromobility operators ensure parking compliance. The company already works with some of the leading mobility operators across the globe.
For ATOM Mobility users, Captur.ai's solution is now available as an in-app integration. Here's how it works:
When a user takes a photo at the end of the ride, ATOM Mobility sends it to Captur.ai, which uses AI to analyze it. Within 3-5 seconds, the user receives feedback on whether the vehicle is parked correctly or not.
If the algorithm detects that the scooter is parked badly, the image is blurred, or the vehicle is not clearly visible in the photo, the option to finish the ride is disabled. The user is asked to repark and/or retake the photo.
Users are given three attempts to submit a satisfactory photo, or the fourth attempt is approved automatically. Then, the last photo is sent to the customer's dashboard, marked as either good parking, bad parking, or improvable parking. Thanks to this categorization, operators can quickly notice and identify improperly parked vehicles and take action.
“The first impression? Captur.ai works great, and it's a fantastic timesaver,” says Holger Ollema, founder of Hoog Mobility.
The key benefits of Captur.ai for micromobility operators
The benefits of Captur.ai's AI-powered photo reviews are manifold, but mainly they're about reducing operational costs, growing the business, and providing better service to customers.
Save time and reduce costs
Time is money. Thus, effective automation of manual work can significantly affect the company's bottom line.
With Captur.ai, micromobility operators no longer need to manually inspect every parked vehicle for compliance. Clients already working with Captur.ai say they've been able to automate 95% of previously outsourced manual work, saving hours of their time.
This is especially important for those just starting out. As a new business owner, you might be extra cautious when it comes to expenses. By automating parking compliance monitoring, you can keep money in the company without increasing your workload.
Launch your business in new cities with ease
Despite the fact that studies show just 1.1% of e-scooters violate parking regulations, concerns about compliant vehicle parking are one of the key reasons why cities delay or ban the entry of new micromobility solutions.
Ensuring parking compliance is something ATOM Mobility + Captur.ai takes care of from day one. This argument may alleviate concerns for municipalities when granting permits to new micromobility solutions.
In fact, operators already using Captur.ai say this solution has made it easier for them to expand their businesses to new cities and markets.
Improve user experience and brand image
Improperly parked e-scooters that block sidewalks or roads are one of the key reasons why other road users may have negative attitudes toward them. According to research, if negative attitudes towards e-scooters are formed, it may impact the person's willingness to ever try and use one. This means losing potential customers – and profits.
Captur.ai provides e-scooter users with real-time feedback and educational content to improve their parking habits. In fact, Captur.ai reduces the time needed to provide customers with feedback by 10x, ensuring that the number of scooters on the streets that are parked improperly is minimized.
What does this mean for your brand? An opportunity to create an image of a responsible and safe brand. This may help you attract new customers and boost existing customers' loyalty.
Less headache, more room for growth
Forget shifting manually through thousands of photos to detect bad parking – this can now be done automatically thanks to the Captur.ai AI-powered solution.
For ATOM Mobility users, this integration offers an effective solution to the pressing problem of parking compliance. That's one less thing micromobility operators need to worry about when starting or expanding their business.
Interested in launching your own mobility platform?
Click below to learn more or request a demo.
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Fleet management with ATOM Mobility: The future of task automation
🔧 🚗 Simplify fleet management with automation! ATOM Mobility’s latest Task Automation feature creates maintenance tasks automatically, so you can focus on growth instead of scheduling. From mileage-based services to feedback-triggered check-ups, this tool has your fleet covered.
November 11, 2024
min. read
Automating fleet management with ATOM Mobility: The future of task automation
Managing a fleet comes with many moving parts—from ensuring vehicles are serviced regularly to addressing feedback and operational needs. ATOM Mobility’s new Task Automation feature optimizes this process by automatically creating tasks based on each vehicle’s real-time parameters, such as mileage, time, user feedback, and ride count. This allows fleet operators to focus on strategic growth while routine maintenance and issue resolution become automated. Here’s how this feature could make fleet operations smoother, efficient, and more scalable for shared mobility and rental businesses.
Task automation for fleet management
ATOM Mobility’s Task Automation feature builds on its ongoing focus to simplify fleet management. This new addition enables operators to automate task creation based on specific vehicle metrics, reducing manual effort and enhancing overall fleet efficiency.
The idea is brilliantly simple: instead of creating tasks manually (which can be tedious and time-consuming), this tool will automatically create tasks for you based on pre-set conditions.
With Task Automation, you can set specific parameters that will trigger task creation, such as mileage, ride count, ratings, or time. Picture this: every 5,000 kilometers driven, the system can automatically create a “Tire Check” task. Or if a specific vehicle receives user ratings below two stars, a “Low user review, check up required” task can be triggered. This approach to task generation not only saves valuable time but also ensures that vehicles receive consistent care based on real usage and performance, not guessing.
How task automation works in a nutshell
Setting up Task Automation in ATOM Mobility’s dashboard is designed to be as seamless as possible. The process essentially boils down to three simple steps:
- Log in to the ATOM Mobility platform, and head to the Fleet Maintenance section under “More.”
- Create a new automation: Specify the task type (like check-ups or cleaning ro anything else), set priority (low, medium, high), choose the relevant vehicle model, and add an optional description.
- Set a trigger parameter and value: Choose the metric that will trigger the task, whether it’s mileage, ride count, user feedback, or time schedule.
Once everything’s set, the system will keep track of these parameters for each vehicle, ensuring that when a trigger is met, a task will be created automatically and added to the dashboard. You’ll have everything you need to keep each vehicle in tip-top shape without manual oversight.
Why task automation is a game-changer for shared mobility operators
It’s no secret that keeping up with fleet maintenance can be a full-time job—and then some. Task Automation is built to give you time back in your day and enhance fleet health without excessive manual work. Here’s how it shines:
- Minimizing downtime and maximizing efficiency: With automated tasks created on schedule, you’re reducing the chance of missing maintenance, which can lead to unexpected breakdowns or, worse, unsatisfied customers.
- Boosting customer experience: Users expect seamless, safe, and reliable rides. By setting automated checks based on feedback ratings, you can address any hiccups before they escalate, like a regular check-up triggered when user ratings dip, ensuring issues are handled swiftly.
- Optimizing resource allocation: Operators save time, money, and stress by allowing ATOM’s platform to handle task creation. Staff can then focus on actual maintenance rather than constant monitoring and task creation, ultimately lowering operational costs.
Examples of task automation in action
To illustrate how powerful Task Automation can be, here are some scenarios where it could make a real difference for fleet operators:
- Mileage-based maintenance: Automatically set oil changes or tire rotations every 5,000 kilometers. No more sticky notes or vague reminders—once the mileage threshold is hit, the task is created instantly, saving time and maintaining vehicle health.
- Feedback-based follow-ups: Let’s say you have a popular scooter, but a few users have noted a squeaky brake. Once the feedback drops below a specific rating, an automatic check-up task is created. That way, you don’t have to wait for a cascade of bad reviews before you act.
- Time-based cleanings: Hygiene is crucial, especially in shared mobility. You could set a task to clean and sanitize vehicles after a set number of hours or rides, ensuring each user gets a fresh experience without needing someone to track hours.
Task automation meets scalability: ideal for growing fleets
For any business with a growing fleet, Task Automation provides a clear advantage. By using parameters to generate tasks, you can scale up without needing additional manpower just to manage scheduling. As your fleet grows, Task Automation scales with you, handling more vehicles and keeping you updated on the health and performance of each.
Think of it as a maintenance manager that grows alongside your fleet without increasing your operational costs. It’s no longer about manually checking every vehicle at every mile marker; it’s about letting the system manage maintenance alerts while you keep your attention on strategic growth.
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Getting started with task automation on ATOM Mobility
Setting up Task Automation is straightforward, but don’t hesitate to ask ATOM Mobility’s team for more detailed guidance. Here’s a quick overview to get you started:
- Select your trigger: Choose between kilometers, hours, ride count, or ratings, based on what matters most to your fleet.
- Define your task requirements: Each task is customizable, so you can specify different needs depending on the type of vehicle or its usage.
- Monitor with ease: Once in place, the automation will handle task creation. Just check in via the dashboard to monitor progress and handle any high-priority issues as needed. All the information and tasks are synced between the dashboard and fleet manager app.
ATOM Mobility’s commitment to innovation means we’re constantly updating our features to make fleet management more efficient and automated. Task Automation isn’t just a convenience—it’s an opportunity to elevate how you manage and grow your fleet in a sustainable way. With automation taking care of repetitive tasks, your team can focus on what really matters: delivering an outstanding experience to every rider.
Why now’s the time to automate with ATOM Mobility
The shared mobility industry is moving faster than ever, and staying competitive means embracing tools that make operations smoother and more efficient. ATOM Mobility’s Task Automation feature is a game-changer that brings automation to the forefront, allowing operators to focus on high-impact work while leaving routine tasks to the platform.
Whether you manage a fleet of e-bikes, scooters, or vehicles, automated maintenance can streamline your operations, prevent issues before they arise, and let your team work smarter, not harder.
Explore more about ATOM Mobility’s fleet management solutions on their blog and discover other products that can help you on your way to creating a micromobility fleet!
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Explore the future of mobility: must-attend events in Q4 2024
🚀 Ready to explore the future of travel and mobility? Here are the top 2024 (Q4) events for business owners and those looking to enter the mobility space! Don’t miss these opportunities to connect, learn, and meet ATOM Mobility team💡
October 14, 2024
min. read
ATOM Mobility will be attending three major events that focus on micro-mobility, car rental and taxi industry. We’re looking forward to making new connections, meeting potential partners, and showing how our platform can revolutionize shared mobility. Here’s where we’ll be and why you should join us!
World Travel Market (WTM) London 2024
- When: November 5-7, 2024
- Where: London, UK
- Website: World Travel Market London
WTM London is one of the biggest events in the travel and tourism industry, but it’s not just for travel enthusiasts! There’s a growing focus on sustainable urban mobility, making it an exciting event for businesses in the micro-mobility and vehicle-sharing space.
With industry leaders from all over the world, this is a fantastic chance to network and learn about how mobility is becoming a key part of travel experiences.
EU Taximesse 2024
- When: November 8-9, 2024
- Where: Cologne, Germany
- Website: EU Taximess
The EU Taximesse is Europe’s top event for taxi and ride-hailing services, but it's not just about taxis anymore. This event is also a great place to explore new mobility technologies, including vehicle-sharing and fleet management solutions. If you’re working in or alongside these industries, this is the event to check out.
Micromobility America 2024
- When: November 14-15, 2024
- Where: Costa Mesa, California, USA
- Website: Micromobility America
If you’re into micro-mobility, is the event to be at! Taking place in California, this event brings together industry leaders, startups, and city planners to discuss the latest trends in urban transportation. From e-scooters to e-bikes, it's a hub for everything micro-mobility. We’re excited to be attending this event to explore how cities can build smarter, greener transport solutions. Whether you're a startup, an investor, or a city planner, we'd love to connect and discuss how we can collaborate to transform urban mobility.
Why are these events a must, if you’re working in the field?
Connect with industry leaders: These events are the perfect place to meet key players in the mobility industry. Let’s chat and see how we can work together to drive innovation in micro-mobility and vehicle-sharing.
Discover the latest trends: Stay ahead of the curve by learning about the newest technologies and business models shaping the future of transportation.
Grow your business: Whether you’re a startup looking for partners or an established company aiming to expand, these events offer incredible opportunities for collaboration.
Shall we meet?
Are you planning to attend any of these events? Reach out to us – we can’t wait to connect!
Don’t miss out on these amazing mobility events in the last quarter of 2024! Whether you're in Cologne, London, or California, these events offer an unbeatable chance to learn, network, and explore the future of urban transportation.
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