ATOM Mobility introduces a loyalty module to their shared mobility platform
June 7, 2023
min. read
Drumroll, please!
ATOM Mobility has taken user engagement to the next level with a new loyalty module.
Users can now take part in exciting challenges and earn rewards upon completion. ATOM Mobility's integration of gamification into its platform aims to enhance the overall user experience – and offers a unique opportunity for operators to differentiate themselves from the competition.
Let's take a closer look at the opportunities and benefits of this new loyalty module.
The benefits of gamification
Gamification is a way of makings apps more fun and engaging by adding game-like elements. The idea is to give users a sense of accomplishment as they progress and complete tasks.
Popular examples of gamification in apps include:
- Duolingo: This language learning app incorporates gamified elements such as levels, achievements, and a point system to make the learning process more enjoyable and engaging.
- Fitbit: The app tracks users' physical activities and fitness goals while employing gamification elements like challenges, badges, and leaderboards to motivate users and create a sense of competition.
- Headspace: This meditation app incorporates gamification through features like streak tracking and milestones, motivating users to establish a consistent meditation practice by providing rewards and a sense of accomplishment as they progress.
These apps offer solid proof that gamification strikes a chord with users. And now ATOM Mobility has taken the lead by introducing gamification to the white-label shared mobility industry for the first time. Why is it a big deal?
Here are just a few benefits that gamification offers to your shared mobility business:
- Enhanced user engagement: By introducing challenges, rewards, and interactive elements, users are motivated to actively participate in the app's offerings. The element of challenge and the desire to achieve milestones keeps users hooked and encourages them to explore other app features. This translates into increased usage of your app.
- Improved user retention: Challenges, levels, and rewards foster a sense of progression and keep users coming back for more. The element of surprise and the anticipation of unlocking new features or rewards incentivize users to remain loyal to the app over time.
- Data insights: Gamification allows operators to collect valuable data and insights into user behavior. By tracking user engagement, progress, and preferences within the game-like features, operators can get to know their customers better. This information can be used to personalize the user experience, creating challenges and rewards that cater to individual user preferences – thus encouraging even higher levels of engagement.
Drive user engagement with challenges
In order to activate the module, operators can contact their account manager at ATOM Mobility.
Once the loyalty module is enabled, operators gain access to a dashboard where they can create and configure a variety of challenges. Each challenge can be personalized with a title, a specific points-based goal, a duration, and an enticing reward upon completion – such as a discount for the next few rides.
Operators can spice up the shared mobility platform by crafting multi-level challenges with step numbers. These steps set the sequence in which challenges appear, meaning users have to finish one step before unlocking the next challenge. This way, operators can inject some fun into the shared mobility experience – and keep users on their toes.
Customization and data insights
Operators can customize the loyalty module according to their preferences, for example:
- Choose how many points users get for each ride
- Adjust the point calculation logic, e.g., you can exclude short rides (under 5 minutes) to prevent users from taking advantage of the system (contact the support team to do it!)
- The length of challenges and whether they have multiple levels
When a user completes a challenge, the system notifies them of their achievement, and the user automatically receives the reward. If a challenge expires without the user earning the required points, the system resets the challenge, and the user can try again.
In the meantime, here's what data is available to operators:
- User participation in specific challenges – see the total number of users who joined a particular challenge, the number of successful completions, and the number of participants still working on it.
- Progress of each participant – this helps operators evaluate the module's effectiveness in engaging users and decide if any adjustments are needed to improve its performance.
Stand out from the competition with ATOM Mobility
The loyalty module presents an opportunity for shared mobility operators to distinguish themselves from industry giants by enhancing the "stickiness" of their solution. By integrating the loyalty module into their platform, operators can offer users incentives to stay connected – fostering a sense of loyalty and long-term engagement.
Atom Mobility clients are already enjoying the advantages of the new module. As per Milad, the founder of Qick, "The setup process for the Loyalty model is simple and effortless, resulting in heightened customer engagement and increased rides. It serves as an excellent means to involve users in the brand."
The loyalty module introduces another dimension to the highly customizable white-label ATOM Mobility platform – with an added touch of fun.
Interested in launching your own mobility platform?
Click below to learn more or request a demo.
Blog
How to find your niche in the competitive ride-hail market: real-world examples of businesses that resonate
💡Want to break into the ride-hail market but don know what’s your angle and how to make yourself visible in an already packed field? Check out how InDrive, BLACWOLF, and COMIN found their unique angles to thrive in a competitive space! 🚗
December 18, 2024
min. read
The ride-hail market is crowded, fiercely competitive, and often dominated by household names like Uber and Bolt. But don’t let the giants fool you into thinking there’s no place for you. With some creative thinking and a unique angle, you can get on the road quite quickly. The secret? Finding the one thing that sets you apart from others. Let’s explore how some notable players (both veterans and newcomers) have done just that.
InDrive: A pioneer in price negotiation
🔹 Over 200M downloads, active in 700+ cities across 45+ countries
🔹 Unique feature: Set your price - Riders offer a fare, and drivers can accept or negotiate!
🔹 Drivers pay no commission, just a small monthly subscription, giving them better earnings.
🔹 Unique market entry: Initially free usage for drivers (no commission, no subscription).
Before we discuss the latest players, let’s revisit InDrive, a company that entered the market years ago with an approach that sounds almost too simple to work – offer your price.
The idea is straightforward. Instead of accepting a fixed fare, riders suggest how much they’re willing to pay. Drivers, in turn, can accept, counter, or reject the offer. It’s a dynamic that mirrors haggling at a bazaar but digitized for the modern commuter.
This model resonated. Riders felt empowered, and drivers appreciated the flexibility, especially in sensitive markets where fair pricing is a concern. InDrive rapidly scaled across emerging markets like Latin America, Russia, and Southeast Asia, regions where affordability and negotiation are cultural norms.
The takeaway here? InDrive’s “offer your price” model wasn’t just a fun gimmick, but a solution tailored to specific markets and demographics, offering fair rides to anyone who needs it. If you’re entering the ride-hail space, ask yourself: what unique cultural or social nuance can you leverage to disrupt the market in the region?
BLACWOLF: The armed and ready approach
🔹 Unique feature: Focus on rider security with armed & trained drivers 🛡️
🔹 Launched in Atlanta (2023), now expanding across Arizona, Florida, Georgia, Tennessee, and soon Houston, Austin, and Dallas!
🔹 Over 300K downloads in just 1.5 years.
Now, let’s fast-forward to the present and head to the U.S., where BLACWOLF has entered the scene (launched in Atlanta, 2023), now expanding across Arizona, Florida, Georgia, Tennessee, and soon Houston, Austin, and Dallaswith an eyebrow-raising twist: drivers who carry firearms.
BLACWOLF was launched in response to concerns over driver and passenger safety. Their USP (unique selling proposition) is ensuring peace of mind through armed drivers. As their slogan says, “We didn't reinvent ride-hailing; we just made it safer.”
As controversial as it sounds, it’s resonating in specific markets like Houston, where personal security is a priority for many.
This approach has gained traction, especially among passengers who prioritize safety or feel underserved by existing ride-hail platforms. Of course, it’s not without its challenges. Regulatory hurdles and liability concerns spring to mind; however, BLACWOLF is scaling rapidly, proving that a polarizing angle can still be a winning one.
Don’t shy away from bold ideas that cater to real pain points. Whether it’s safety, convenience, or cost, identifying an underserved need can help you stand out in a crowded market.
COMIN: France’s bid-for-ride disruptor
🔹 Unique features: Offering a fair 10% commission and Set your price feature (similar to inDrive).
🔹 Quickly onboarded 6,000 drivers, capturing 15% of the market in record time.
Over in Europe, a fresh player called COMIN is shaking things up in France. This newcomer has onboarded 6,000 drivers, taking 15% of the French market almost overnight, a feat that’s turning heads across the industry.
COMIN’s secret sauce? A bidding system that allows passengers to submit offers for rides, giving drivers the choice to accept or negotiate. Yes, it’s like InDrive, but with a hyper-local twist tailored to France’s market dynamics.
To fuel their growth, they’ve also raised €300,000 in seed funding from Station F, Europe’s largest startup incubator. By focusing on one market and perfecting their model, COMIN has avoided doing too much at once—proof that a focused approach often trumps trying to be everything to everyone.
For aspiring ride-hail entrepreneurs, COMIN serves as a case study in starting small but thinking big. Specializing in one region or demographic before expanding can help you gain traction and refine your offering.
The ride-hail market may look like a fortress, but even the strongest walls have cracks. With creativity, boldness, and the right platform to support your vision, there’s no reason you can’t break through and thrive. Are you ready?
How ATOM Mobility can help
So, you’ve got your groundbreaking idea. What’s next? To turn your vision into a reality, you’ll need a robust platform to build on—and that’s where ATOM Mobility comes in.
ATOM provides a ready-made platform for entrepreneurs looking to launch ride-hailing or mobility services. With customizable tools, seamless integrations, and scalable tech, ATOM lets you focus on your unique value proposition while we handle the backend.
Ready to make your mark in the ride-hail world? Join ATOM Mobility today and start your journey!
Blog
Cracking the code of car sharing: Best technology for car sharing business
🚘💡 What keeps cars in car-sharing businesses connected? From CAN bus and OBD devices to cutting-edge IoT providers like Teltonika, Invers and Geotab, it’s all about the hardware!
November 27, 2024
min. read
Car sharing is more than just a trend—it’s a game-changer for urban mobility, helping people access vehicles without the headache of owning them. But what makes it all work? Let us introduce the tech behind car sharing and explore how companies like ATOM Mobility make it easier to start and scale your shared mobility business profitably.
The three pillars of car sharing technology
At the heart of every car-sharing operation are three key technologies that connect vehicles to platforms: CAN bus, OBD, and OEM telematics. Here’s what they do and why they matter:
1. CAN Bus: The car’s internal network
The Controller Area Network (CAN) bus acts like a car’s central nervous system, allowing different components to talk to each other. It delivers detailed data—fuel levels, battery status, or even tire pressure—directly to your car-sharing platform. This deep integration also allows remote actions like locking or starting the vehicle.
However, CAN systems require professional installation, which can mean higher upfront costs. For larger operators with fleets that need granular control and detailed diagnostics, it’s a must-have.
2. OBD: Affordable and easy to deploy
On-Board Diagnostics (OBD) devices are the plug-and-play heroes of car sharing. Simply connect them to the car’s diagnostic port, and you’ve got instant access to location, speed, and engine health. They’re affordable, quick to set up, and ideal for small-to-medium operators just getting started.
That said, OBD devices offer less functionality compared to CAN. They’re perfect for a more basic setup but might not suit operators who need advanced data or remote vehicle controls.
3. OEM Telematics: Factory-installed genius
OEM telematics systems come pre-installed in many modern cars. These systems provide seamless connectivity and are highly reliable, enabling features like real-time tracking, diagnostics, and remote locking.
The downside? OEM telematics tie you to the car manufacturer’s system, which can limit customization. If your fleet is from a single brand, this is a fantastic option. For mixed-brand fleets, integrating other devices might make more sense.
The IoT providers helping you succeed
Beyond these three core technologies, IoT providers offer additional tools to supercharge your car-sharing operations. Here are four standout names making waves in the industry:
Teltonika
WEB: https://teltonika-gps.com
Headquartered in Lithuania, Teltonika has been at the forefront of IoT since 1998. With over 1,600 employees, the company specializes in GPS trackers and other connected devices that bring real-time tracking, security, and driver behavior analysis to your fleet. Their scalable solutions are ideal for growing car-sharing businesses.
Geotab
WEB: https://www.geotab.com
Based in Canada, Geotab supports over 2 million vehicles worldwide with its advanced fleet management tools. Their telematics devices don’t just track vehicles—they provide insights into fuel efficiency, maintenance needs, and safety. For operators focused on data-driven optimization, Geotab is a top choice.
INVERS
WEB: https://invers.com/en/solutions/cloudboxx
Germany’s INVERS is a leader in shared mobility tech, offering the CloudBoxx device to connect vehicles with car-sharing platforms. Easy to integrate and reliable, CloudBoxx ensures a smooth experience for operators and users alike. With a strong presence in Europe and North America, INVERS is a trusted name in the industry.
Acacus
WEB: https://www.acacusgroup.com
Operating out of the UAE, Acacus combines IoT and AI to deliver smart mobility solutions. Their tech is widely used in government projects and private fleets, especially in regions embracing smart cities. Acacus brings innovation and reliability to shared mobility operators aiming for cutting-edge solutions.
How ATOM Mobility comes into the picture?
Technology is only as good as the platform that connects it all. That’s where ATOM Mobility shines.
ATOM’s software integrates seamlessly with devices from Teltonika, Geotab, INVERS, and others, making it simple to connect your fleet and manage everything from a single dashboard. No matter the size of your operation, ATOM provides tools for real-time tracking, user management, and secure payments—all with intuitive design and full support.
Whether you’re launching your first car-sharing fleet or expanding across multiple cities, ATOM helps you scale profitably and with confidence. We make the technical stuff easy so you can focus on growing your business.
Why is car sharing the future?
Urban living is changing. People are moving away from car ownership, opting instead for flexible, on-demand solutions like car sharing. It’s convenient, cost-effective, and kinder to the planet.
With tech like CAN, OBD, OEM telematics, and IoT devices driving the industry forward, the potential for shared mobility is enormous. But to succeed, operators need the right tools to manage fleets, optimize performance, and deliver a great user experience.
Join us
Ready to start your car-sharing journey? Book a demo with ATOM Mobility and let’s get moving!
Driver App demo credentials - Email: test@atom.com, Password: driver
