
All over the world various mobility solutions are becoming more and more popular. However, the global shortage of semiconductors and many other parts required to produce vehicles, as well as challenges in logistics are becoming increasingly apparent. Even big companies including carmakers and Apple have been forced to announce that they are cutting production. So if you are planning to launch or expand your mobility business during the next season, this is the last moment to order vehicles and get ready.
Before starting any mobility business, there are three aspects you must consider: market research, software integration, and hardware, as well as vehicle manufacturing and delivery. Market research is entirely dependent on your efforts. You can leave the software to ATOM. Adapting ATOM software to your business idea won't take more than 20 days. However right now the biggest challenge currently all over the world is hardware and vehicle manufacturing and delivery.
Force majeure started shortly after the pandemic, with a dramatic increase in demand for different materials that were previously available in appropriate amounts. Unfortunately, at ATOM we experienced situations when our clients were ready to start their mobility businesses in March and April 2020, but couldn’t launch it before September and even October for the simple reason that vehicles had not yet been delivered. So they just had to watch in frustration as the hottest season passed them by.
It’s a bit easier in Europe
What options of ordering vehicles do you have? If you are located in Europe, then, of course, Europe is the first thing that pops up in your mind. However, the spring of 2020 showed that the availability of vehicles in Europe is extremely limited. If you are not planning a big fleet, then you can probably get by somehow. But if you are planning a fleet with over 100 units, there are just a few options.
The other option is China. ATOM team can help you with contacts, but even so, the task is not simple. It takes time to negotiate with hardware and vehicle providers. You should double-check and make sure that all the details are right, all the documents are in order, and that the vehicles will be ready, as well as shipped on time.
Up to 90 days
At the end of the day, it doesn't matter what manufacturer you choose, the manufacturing lead time starts from the down payment. Depending on the fleet size ordered, you should bear in mind that the lead time may range from 40-90 days. Any customized products or special orders will increase the production lead time to 60-90 days. And it still depends on the number of orders made at the same time by different clients.
The closer the season gets, the more orders can be made. This could also influence the price - the manufacturer may decide to charge more if demand is high. This means unexpected expenditures for you even before your business is up and running.
Fernando Brito, Sales operations manager at ACTON, one of the leading micro-mobility vehicle manufacturers on the market, says that you should definitely add six weeks to the schedule before making a discovery call to the manufacturer and making your final decision. “Normally it takes several meetings to reach a decision. During the first meeting, ACTON usually presents its solutions and listens to the customer’s needs. The next step is the making of a quote. Of course, this usually also creates some discussions and throws up additional issues like shipping costs, taxes, production lead time, and also needs regarding any specific local regulation. Beyond this, this step usually leads to a demo call where all technical and specification details about the vehicles are covered. If everything goes well, then the decision to proceed is made and production can begin. However, negotiations can take more time. In addition, complicated regulatory compliance can require extra meetings about the really specific features of the vehicle. So it is better, of course, to have extra time so you don’t find yourself having to make any decisions in a hurry,” says Fernando.
Additionally, at the beginning of the high season, everything can get a bit crazy. “We try to ensure that our production can fulfill that demand. Moreover, as we grow we are increasing our operational capacity in several markets - namely, Europe - with new facilities and additional personnel. Right now, we are not experiencing any queues for orders, because we’ve planned our production accordingly, and we manage customer expectations successfully,” explains Fernando. He says that ACTON has some batches of vehicles in stock so the company is ready for extra orders of standard vehicles - these can be shipped within 2 to 3 weeks.
Unpredictable logistics
There is still one phase to consider and this is delivering the product to the owner. Covid-19 has posed new challenges to logistics. According to a representative of our logistics partner ACE logistics, planning and implementing logistics could be a real struggle at present: “The pandemic has had a major impact on supply chains all over the world. There were periods when the main Chinese ports were closed for several weeks due to quarantine. There have been movement restrictions in countries due to COVID-19. Factories are short of personnel and therefore the fulfillment of orders is subject to long delays. At the same time, the global consumption boom and economic growth are demanding ever more manufactured goods.”
And with no prospect of a brighter outlook in the immediate to short term, this should be taken into account while planning any orders. According to ACE logistics, the peak importing season from Asia has always been and will be the period from Golden Week in October to the Chinese New Year. During this three to four-month period, massive volumes of industrial, seasonal, and lifestyle goods are exported from China. Historically, spring and summer are a quieter period in terms of freight volumes, which has also led to some slackness inactivity. Unfortunately, this was not the case in 2021. “Since November 2020, we have continued to see freight rates rising several times a month. Waiting times for an empty container and available space on board have already exceeded four to five weeks. Huge volumes of goods have also hit the speed of customs clearance. In addition, we are seeing our customers struggle with manufacturers, who are also under strain. The energy crisis leaves a strong mark on all parties involved. And the global consumption boom is significantly extending the originally planned lead-time,” warns the ACE logistics representative.
Are you ready for the spring of 2022?
Preparations for the spring season are now in full swing. If your goal is to get goods to Europe by the beginning of March 2022, waiting times for empty containers and berths are up to a month. Additionally sea transit times from China to European ports are approximately four to six weeks. Now is the time to lock in deals in the coming weeks! However, it is important to keep in mind that even the best planning is no guarantee that the desired deadlines will be met.
In short, you have to make a decision and place an order for manufacturing hardware and vehicles for your mobility business no later than the middle of December before the Christmas holidays. Then you might get your order by the beginning of the season in March. Orders from manufacturers in Europe are a bit easier, but the availability of vehicles in stocks in Europe could be extremely limited.
All additional measures required to launch your mobility business when your vehicles arrive should be done simultaneously. ATOM can start to prepare all the necessary configurations and integrations for your hardware right away. It will be ready in a maximum of 20 days. Contact us here!

Most taxi companies don’t fail because of tech - they fail because no one knows they exist 👀 In today’s market, competing with Uber isn’t about features, it’s about demand. 📈 No brand, random marketing, “Later” mindset results in low utilization & slow growth. In this article, we break down the most common mistakes - and how to build a marketing system that actually drives rides 🚀
Most taxi and ride-hailing companies don’t fail because of bad technology. They fail because no one knows they exist. In a market shaped by players like Uber, demand is no longer something that “just happens.” It’s engineered. Built. Optimized. Repeated.
Yet many operators still treat marketing as something secondary - something to figure out after the launch, after the fleet is ready, after drivers are onboarded. By then, it’s already too late.
A common pattern we see is this: a company launches with a functional product, maybe even a solid operational setup, but without a clear brand or acquisition strategy. A few campaigns are tested, some budget is spent across different channels, but nothing is consistent. There is no clear positioning, no defined audience, and no system to measure what actually works.
The result is predictable. Growth is slow, utilization stays low, and pressure starts to build. At that point, marketing becomes reactive - driven by urgency rather than strategy. Discounts increase, experiments multiply, and costs rise faster than revenue.
This is where many businesses lose control of their unit economics.
Why bad marketing happens
Poor marketing rarely comes from a lack of effort. It usually comes from wrong priorities. Many operators believe they have more urgent problems to solve - fleet, drivers, operations - and that marketing can wait. It feels logical in the short term, but in reality it’s a short-sighted decision that creates much bigger problems later.
Another common issue is lack of direction. Marketing activities exist, but they are scattered and unstructured. There is no clear target audience, no defined positioning, and no consistent brand language. Without that foundation, even well-funded campaigns struggle to deliver results.
This is where the gap between smaller operators and companies like Uber becomes obvious. The difference is not just budget - it’s clarity. They know exactly who they target, how they communicate, and how they measure success.
Without that clarity, marketing becomes noise. And noise doesn’t convert.
When marketing is treated as optional
In early stages, many companies treat marketing as a “nice to have.” Budgets are allocated to everything else first, and whatever remains is used for promotion - if anything is left at all. The assumption is simple: launch first, invest in marketing later.
The same thinking often leads to another mistake - launching with a weak or non-existent brand. A generic app, no clear identity, no differentiation. It may save money initially, but it creates a much bigger problem: people don’t remember you, and you can’t build demand around something that has no identity.
At some point, reality catches up. Growth is slower than expected, revenues don’t match projections, and pressure builds. That’s when companies switch into reactive mode. Marketing becomes urgent instead of strategic. Discounts increase. Random campaigns are launched. Budgets are spent faster, but results don’t improve. Panic replaces planning - and panic-driven marketing almost never works.
How to build a marketing system that actually works
Forget random marketing. It doesn’t scale. If you want predictable growth, start here:
- Map all key marketing activities needed to generate demand (which 2-3 channels you will use to attract users?)
- Define your target audience and core differentiation (how you are different from others?)
- Set a realistic marketing budget upfront
- Work with professionals who understand mobility (execution matters)
- Focus on a few channels that actually convert
- Track core KPIs: installs → first ride → retention
- Continuously adjust based on real data, not assumptions
The earlier you build this system, the faster you reach profitability.
How ATOM Mobility helps operators grow
At ATOM Mobility, we’ve seen this dynamic across hundreds of mobility businesses globally. The difference between those who scale and those who stall rarely comes down to technology alone. Execution is what separates them.
That’s also why we expanded beyond software and, together with industry experts, launched a dedicated marketing service to support operators directly.
We help mobility businesses go from zero to scalable demand - covering go-to-market strategy, branding, performance marketing, app store optimization, and continuous growth management, all tailored specifically for ride-hailing and taxi operators.
👉 Learn more and see how we can support your growth:
https://www.atommobility.com/marketing-agency

⚡ Launch faster and integrate anywhere with ATOM Mobility API. Build your own mobility experience without rebuilding the backend. Learn how ATOM Mobility API lets you integrate, customize, and scale faster.
Shared mobility is moving beyond standalone apps. Operators today are expected to integrate into existing ecosystems - from hotel and airport platforms to corporate travel tools and MaaS apps. Building all of that from scratch is slow, expensive, and hard to scale.
That’s why ATOM Mobility offers a fully developed OpenAPI - allowing you to build your own mobility experience on top of a proven backend.
From app to platform
Most mobility solutions are still built as closed systems. That creates friction: integrations take time, custom features require heavy development, and expanding into new channels becomes complicated.
An API-first approach changes this.
Instead of rebuilding core functionality, operators can use ATOM Mobility as the underlying system and build their own layer on top. Booking flows, payments, vehicle control, and operational logic are already there - accessible via API.
What this enables in practice
With API access, mobility can be embedded directly where users already are.
- A ride can be booked from a hotel website. A car can be unlocked through a partner app. A custom frontend can be built for a specific market without touching the backend.
- At the same time, operators can connect their own tools: from internal dashboards to finance and reporting systems (for example, Power BI) creating a more automated and scalable operation.
The result is not just a mobility app, but a flexible system that can adapt to different markets, partners, and use cases.
What you can manage with ATOM Mobility API
🚗 Booking & ride management - search vehicles, reserve and unlock, start and end trips, manage ride status.
💳 Payments & users - create and manage users, handle payments and pricing, access booking history.
🛴 Fleet & operations - vehicle status and location, zones and restrictions, pricing configuration.
🔌 Integrations - connect third-party apps, sync with external systems, automate workflows and more...
Few use cases we already see
1. Embedded mobility in partner platforms
Booking directly from (no app download needed):
- hotel websites
- airport kiosks
- corporate travel portals
- MAAS apps (such as Umob)
2. Custom frontends and apps
Operators build:
- branded web apps
- niche UX flows
- country-specific experiences
All powered by ATOM Mobility backend.
3. IoT and hardware integrations
- sync vehicle data
- control locking/unlocking
4. Automation & internal tools
- reporting dashboards
- finance automation
- customer communication flows
Instead of spending months building core systems, operators can use ATOM API and focus on what actually drives growth - distribution and partnerships.
Interested to learn more or try it out?
Learn more:
https://www.atommobility.com/api
Explore the API:
https://app.rideatom.com/api/docs


