Opportunity for local shared mobility solutions as Bird and Micromobility.com struggle to turn a profit

Opportunity for local shared mobility solutions as Bird and Micromobility.com struggle to turn a profit

Shared mobility companies Bird and Micromobility.com (formerly Helbiz) stormed onto the scene by introducing innovative and convenient transportation solutions, capturing the attention of urban dwellers worldwide. 

However, as the micromobility industry enters a more mature phase, companies like Bird and Micromobility.com continue to grapple with obstacles when it comes to attaining financial stability. This has prompted them to reassess their excessively ambitious expansion strategies. 

What factors contribute to these challenges, and what implications does this hold for the industry as a whole? Could local micromobility ventures provide a superior solution to meet the increasing demand for these services? Let's delve further into the financial predicament of Bird and Micromobility.com to gain a better understanding.

Bird: downsizing and struggles in the stock market

Established in 2017, Bird is a micromobility company that provides electric transportation solutions in the USA and Europe. Their range of shared vehicles includes e-scooters and e-bikes. The company also sells vehicles to distributors, retailers, and direct customers. With its headquarters located in Miami, Florida, Bird currently employs 425 individuals and operates in 105 cities. 

Recently, Bird's first-quarter 2023 financials revealed challenges in maintaining ridership and revenue. Despite implementing cost-cutting measures, the company's performance failed to convince investors of its ability to achieve profitability – the company's stock plummeted nearly 19% after announcing its first-quarter earnings.

In 2022, Bird faced a challenging year. The company announced plans to completely exit Germany, Sweden, and Norway, as well as wind down operations in numerous other markets, primarily small to mid-sized, across the U.S., Europe, the Middle East, and Africa. They also reduced their staff by 23%.

Despite a positive revenue increase of 12.06% in 2022, the company faced substantial losses totaling $358.74 million, marking a significant 66.9% increase compared to 2021. The challenges continued in 2023 as Bird witnessed a decline in rides and deployed vehicles. With a net loss of $44.3 million recorded at the end of Q1 2023, it’s likely that the company will continue to downsize its operations.

Micromobility.com: similar woes despite the acquisition of Wheels and rebranding

Founded in 2015 and headquartered in New York, Micromobility.com delivers micromobility services in Italy, the United States, and Singapore (43 cities in total), which include e-scooters, e-bicycles, and e-mopeds. It also operates Helbiz Kitchen, a delivery-only ghost kitchen restaurant, and the Helbiz Live streaming platform. The company currently employs 284 people. 

In 2023, the company, formerly known as Helbiz, underwent a rebranding and transformed into Micromobility.com Inc. This rebranding coincided with the plans to launch retail stores across the United States.

In 2022, Micromobility.com successfully completed its acquisition of Wheels, a shared micromobility operator, along with promises to its investors that the merger would lead to a doubling of annual revenue and facilitate the path to profitability. The company set its sights on capitalizing on Wheels' extensive user base of 5 million riders and venturing into untapped markets.

Despite these hopes, Micromobility.com experienced less than stellar financial results in 2022. The company achieved a revenue of $15.54 million, indicating a 21.07% growth compared to the previous year's $12.83 million. However, the company also incurred losses amounting to -$82.07 million, reflecting a 13.3% increase compared to 2021.

In 2023, Micromobility.com announced a reverse stock split to meet Nasdaq Capital Market's minimum bid price requirement and make their common stock more attractive to investors. This move didn't come as a surprise, considering that the company received a delisting warning from Nasdaq in 2022. Coupled with its enduring track record of operating losses and negative cash flows over time, the overall outlook of the company's financial performance is rather discouraging.

Why are Bird and Micromobility.com facing financial difficulties and exiting markets?

The difficulties faced by Bird and Micromobility.com can be partly explained by their venture capital-backed business model. They witnessed swift expansion while hemorrhaging substantial amounts of money. And the more they expanded, the more money they bled. Now, it’s unsurprising to witness their heavily subsidized business models shifting their priorities from aggressive growth to mitigating losses and striving for profitability.

In recent years, there has been a surge in the popularity of shared mobility special purpose acquisition companies (SPAC). These companies are created solely for the purpose of raising capital through an initial public offering and have no commercial operations of their own. The ultimate goal of a SPAC is to acquire or merge with an existing company.

Financial struggles have become a common theme among shared mobility SPACs This can be attributed to the rush of companies going public without first establishing a sustainable business model – and Bird and Micromobility.com are no exception to this trend. The challenges faced by these companies emphasize the significance of building a strong and viable foundation prior to entering the public market.

The relentless pursuit of expansion has proven to be an ineffective strategy. For instance, some experts suggest that Bird's decision to outsource its operations to franchises made it harder to persuade cities and secure contracts. Their emphasis on breadth rather than depth resulted in a lack of understanding regarding local communities and the nuances of local legislation. As a result, major players like Bird and Micromobility.com have been withdrawing their fleets from “less profitable” cities.

The soaring shared micromobility market: a golden opportunity for local entrepreneurs

According to a McKinsey study, the shared micromobility market has the potential to reach a staggering $50 billion to $90 billion by 2030, with an estimated annual growth rate of approximately 40% between 2019 and 2030. By 2030, shared micromobility could constitute around 10% of the overall shared mobility market. 

In this context, the recent financial challenges faced by Bird and Micromobility.com should not be seen as indicative of a bleak future for the entire industry. Instead, these setbacks highlight the inherent unsustainability of aggressive and expansive business models within the shared micromobility landscape. 

Local operators with smaller ground teams enjoy a notable edge over companies like Bird and Micromobility.com. By focusing on underserved markets and having an intimate understanding of their communities, these operators can deliver superior service while maintaining lower costs and stable profit margins. 

Returning to Bird's Q1 2023 financial report, they also reported 0.9 rides per deployed vehicle per day. Now, let's compare this figure to other operators. We conducted a survey involving two EU-based operators that make use of Atom Mobility: 

  • Operator 1: With a fleet of 4,000+ vehicles across over 10 cities, they recorded an average ride per vehicle of 0.9 in Q1 2023
  • Operator 2: Operating in a single city with a fleet of 200 vehicles, they achieved an average ride per vehicle of 2.7 in Q1 2023

As fleet sizes increase, the average ride per vehicle tends to decrease, as seen with Operator 1 and Bird. However, the figure from Operator 2 highlights the potential for local operators to thrive in underserved cities that larger shared mobility companies may neglect.

We have seen examples of this – Go Green City, a Swiss electric moped-sharing company, presently provides its services in Zurich and Basel. Their small, tightly-knit team prioritizes local knowledge, enabling them to operate with enhanced flexibility and agility – a level of service that larger companies like Bird or Micromobility.com will find challenging to match. Overall, more than 100 projects have successfully launched their shared mobility ventures with Atom Mobility's assistance, operating in over 140 cities across the globe.

As the desire for shared micromobility services grows – with a focus on community safety and the ethical integration of these modes of transportation into the overall urban transit system – it seems that local operators have a distinct edge over large multinationals.

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🚀 New feature alert: Web-booker for ride-hailing and taxi operations
🚀 New feature alert: Web-booker for ride-hailing and taxi operations

🚕 Web-booker is a lightweight ride-hail widget that lets users book rides directly from a website or mobile browser - no app install required. It reduces booking friction, supports hotel and partner demand, and keeps every ride fully synced with the taxi operator’s app and dashboard.

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What if ordering a taxi was as easy as booking a room or clicking “Reserve table” on a website?

Meet Web-booker - a lightweight ride-hail booking widget that lets users request a cab directly from a website, without installing or opening the mobile app.
Perfect for hotels, business centers, event venues, airports, and corporate partners.

👉 Live demo: https://app.atommobility.com/taxi-widget

What is Web-booker?

Web-booker is a browser-based ride-hail widget that operators can embed or link to from any website.
The booking happens on the web, but the ride is fully synchronized with the mobile app and operator dashboard.

How it works (simple by design)


No redirects. No app-store friction. No lost users.

  • Client places a button or link on their website
  • Clicking it opens a new window with the ride-hail widget
  • The widget is branded, localized, and connected directly to the operator’s system
  • Booking instantly appears in the dashboard and mobile app
Key capabilities operators care about
🎨 Branded & consistent
  • Widget color automatically matches the client’s app branding
  • Feels like a natural extension of the operator’s ecosystem
  • Fully responsive and optimized for mobile browsers, so users can book a ride directly from their phone without installing the app
📱 App growth built in
  • QR code and App Store / Google Play links shown directly in the widget
  • Smooth upgrade path from web → app
⏱️ Booking flexibility
  • Users can request a ride immediately or schedule a ride for a future date and time
  • Works the same way across web, mobile browser, and app
  • Scheduled bookings are fully synchronized with the operator dashboard and mobile app
🔄 Fully synced ecosystem
  • Country code auto-selected based on user location
  • Book via web → see the ride in the app (same user credentials)
  • Dashboard receives booking data instantly
  • Every booking is tagged with Source:
    - App
    - Web (dashboard bookings)
    - Booker (website widget)
    - API
🔐 Clean & secure session handling
  • User is logged out automatically when leaving the page
  • No persistent browser sessions
💵 Payments logic
  • New users: cash only
  • Existing users: can choose saved payment methods
  • If cash is not enabled → clear message prompts booking via the app

This keeps fraud low while preserving conversion.

✅ Default rollout
  • Enabled by default for all ride-hail merchants
  • No extra setup required
  • Operators decide where and how to use it (hotel partners, landing pages, QR posters, etc.)
Why this matters in practice

Web-booker addresses one of the most common friction points in ride-hailing: users who need a ride now but are not willing to download an app first. By allowing bookings directly from a website, operators can capture high-intent demand at the exact moment it occurs - whether that is on a hotel website, an event page, or a partner landing page.

At the same time, Web-booker makes partnerships with hotels and venues significantly easier. Instead of complex integrations or manual ordering flows, partners can simply place a button or link and immediately enable ride ordering for their guests. Importantly, this approach does not block long-term app growth. The booking flow still promotes the mobile app through QR codes and store links, allowing operators to convert web users into app users over time - without forcing the install upfront.

Web-booker is not designed to replace the mobile app. It extends the acquisition funnel by adding a low-friction entry point, while keeping all bookings fully synchronized with the operator’s app and dashboard.

👉 Try the demo
https://app.atommobility.com/taxi-widget

Want to explore a ride-hail or taxi solution for your business - or migrate to a more flexible platform? Visit: https://www.atommobility.com/products/ride-hailing

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How bike-sharing apps encourage eco-friendly urban travel
How bike-sharing apps encourage eco-friendly urban travel

🚲 Cleaner air, less traffic, and better city living - bike-sharing apps are making it happen. With seamless apps, smart integration, and the right infrastructure, shared bikes are becoming a real alternative to cars in cities across Europe.💡 See how bike-sharing supports sustainable mobility and what cities and operators can do to get it right.

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Bike-sharing apps are reshaping urban mobility. What began as a practical way to get around without owning a bike is now part of a bigger shift toward sustainable transport. 

These services are doing more than replacing short car trips. They help cities cut emissions, reduce congestion, improve health, and connect better with public transport. 

As more cities rethink how people move, bike sharing continues to grow as one of the fastest and most affordable tools to support this change.

Why bike sharing is important

Bike-sharing services now operate in over 150 European cities, with more than 438,000 bikes in circulation. These systems help prevent around 46,000 tonnes of CO₂ emissions annually and reduce reliance on private cars in dense urban areas. They also improve air quality, lower noise levels, and make cities more pleasant to live in.

A recent study by EIT Urban Mobility and Cycling Industries Europe, carried out by EY, found that bike-sharing services generate around €305 million in annual benefits across Europe. This includes reduced emissions, lower healthcare costs, time saved from less congestion, and broader access to jobs and services.

For cities, the numbers speak for themselves: every euro invested yields a 10% annual return, generating €1.10 in positive externalities. By 2030, these benefits could triple to €1 billion if bike-sharing is prioritized.

Connecting with public transport

Bike sharing works best when it fits into the wider transport system. Most car trips that bike sharing replaces are short and often happen when public transport doesn’t quite reach the destination. That last kilometer between a bus stop and your home or office can be enough to make people choose the car instead.

Placing shared bikes near metro stations, tram stops, or bus terminals makes it easier for people to leave their cars behind. This “last-mile” connection helps more people use public transport for the long part of their trip and hop on a bike for the short part. Over time, that encourages more consistent use of both bikes and transit.

In cities where bike sharing is integrated into travel passes or mobility platforms, users can combine modes in a single journey. That flexibility supports wider access and makes shared bikes part of everyday mobility, not just something used occasionally.

What the app brings to the experience

The digital experience behind bike sharing is a big part of why it works. People can check availability, unlock a bike, pay, and end their trip – all in one app. This makes it quick, simple, and consistent.

Good bike-sharing apps also offer:

  • Real-time vehicle status
  • Contactless ID verification and onboarding
  • Support for short trips and subscriptions
  • Usage history and cost tracking
  • Optional features like carbon savings or route suggestions

When users don’t need to think twice about how the system works, they’re more likely to build regular habits around it. That habit shift is what makes a long-term difference for both users and cities.

Wider city-level benefits

Bike sharing isn’t just a transport service. It helps cities meet public goals – cleaner air, lower traffic, healthier residents, and better access to services. When someone chooses a bike instead of a car, it reduces the demand for fuel, parking, and space on the road.

The €305 million annual benefit includes health savings due to increased physical activity, avoided emissions, time gained from reduced congestion, and the creation of jobs tied to fleet operations. Many bike-sharing schemes also improve equity by giving people access to mobility in areas that are underserved by public transport or where car ownership isn’t affordable.

Shared bikes are especially useful in mid-sized cities where distances are manageable and car traffic still dominates. With the right policy support, even small fleets can have a noticeable impact on mobility patterns and public health.

What makes a system work well

Not every bike-sharing system succeeds. To be reliable and scalable, a few things must work together:

  • Safe, protected bike lanes
  • Well-placed stations near high-demand areas
  • Bikes that are easy to maintain and manage
  • Operators that monitor usage and shift bikes to where they’re needed
  • City policies that support cycling and reduce reliance on cars

Successful systems often grow in partnership with city governments, public transport agencies, and private operators who bring technology, logistics, and know-how.

The role of software and operations

Reliable software is what keeps all parts of the system connected. From unlocking a bike to seeing usage trends across the city, operators need tools that are stable, flexible, and easy to manage. For those launching or scaling a fleet, platforms like ATOM Mobility offer ready-made solutions that handle booking, payments, ID checks, live tracking, and fleet control in one place.

The platform supports both electric and mechanical bikes, offers branded apps, and integrates with smart locks or IoT modules for remote vehicle access. It also lets operators adjust pricing, monitor vehicle health, and manage customer support in real time. That means smaller teams can launch faster and scale smarter, without having to build every tool from scratch.

A small change with a big effect

Bike sharing won’t replace all car trips, but even a small shift makes a difference. A few short rides per week can reduce emissions, improve fitness, and save time spent in traffic. When these trips are supported by good infrastructure, public awareness, and seamless apps, the impact grows.

As cities continue to prioritise sustainability, shared micromobility will play a bigger role in helping people move in cleaner, healthier, and more flexible ways. With the right technology and planning, bike sharing becomes more than a service – it becomes a habit that supports better cities for everyone.

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