
Shared mobility companies Bird and Micromobility.com (formerly Helbiz) stormed onto the scene by introducing innovative and convenient transportation solutions, capturing the attention of urban dwellers worldwide.
However, as the micromobility industry enters a more mature phase, companies like Bird and Micromobility.com continue to grapple with obstacles when it comes to attaining financial stability. This has prompted them to reassess their excessively ambitious expansion strategies.
What factors contribute to these challenges, and what implications does this hold for the industry as a whole? Could local micromobility ventures provide a superior solution to meet the increasing demand for these services? Let's delve further into the financial predicament of Bird and Micromobility.com to gain a better understanding.
Bird: downsizing and struggles in the stock market
Established in 2017, Bird is a micromobility company that provides electric transportation solutions in the USA and Europe. Their range of shared vehicles includes e-scooters and e-bikes. The company also sells vehicles to distributors, retailers, and direct customers. With its headquarters located in Miami, Florida, Bird currently employs 425 individuals and operates in 105 cities.
Recently, Bird's first-quarter 2023 financials revealed challenges in maintaining ridership and revenue. Despite implementing cost-cutting measures, the company's performance failed to convince investors of its ability to achieve profitability – the company's stock plummeted nearly 19% after announcing its first-quarter earnings.
In 2022, Bird faced a challenging year. The company announced plans to completely exit Germany, Sweden, and Norway, as well as wind down operations in numerous other markets, primarily small to mid-sized, across the U.S., Europe, the Middle East, and Africa. They also reduced their staff by 23%.
Despite a positive revenue increase of 12.06% in 2022, the company faced substantial losses totaling $358.74 million, marking a significant 66.9% increase compared to 2021. The challenges continued in 2023 as Bird witnessed a decline in rides and deployed vehicles. With a net loss of $44.3 million recorded at the end of Q1 2023, it’s likely that the company will continue to downsize its operations.
Micromobility.com: similar woes despite the acquisition of Wheels and rebranding
Founded in 2015 and headquartered in New York, Micromobility.com delivers micromobility services in Italy, the United States, and Singapore (43 cities in total), which include e-scooters, e-bicycles, and e-mopeds. It also operates Helbiz Kitchen, a delivery-only ghost kitchen restaurant, and the Helbiz Live streaming platform. The company currently employs 284 people.
In 2023, the company, formerly known as Helbiz, underwent a rebranding and transformed into Micromobility.com Inc. This rebranding coincided with the plans to launch retail stores across the United States.
In 2022, Micromobility.com successfully completed its acquisition of Wheels, a shared micromobility operator, along with promises to its investors that the merger would lead to a doubling of annual revenue and facilitate the path to profitability. The company set its sights on capitalizing on Wheels' extensive user base of 5 million riders and venturing into untapped markets.
Despite these hopes, Micromobility.com experienced less than stellar financial results in 2022. The company achieved a revenue of $15.54 million, indicating a 21.07% growth compared to the previous year's $12.83 million. However, the company also incurred losses amounting to -$82.07 million, reflecting a 13.3% increase compared to 2021.
In 2023, Micromobility.com announced a reverse stock split to meet Nasdaq Capital Market's minimum bid price requirement and make their common stock more attractive to investors. This move didn't come as a surprise, considering that the company received a delisting warning from Nasdaq in 2022. Coupled with its enduring track record of operating losses and negative cash flows over time, the overall outlook of the company's financial performance is rather discouraging.
Why are Bird and Micromobility.com facing financial difficulties and exiting markets?
The difficulties faced by Bird and Micromobility.com can be partly explained by their venture capital-backed business model. They witnessed swift expansion while hemorrhaging substantial amounts of money. And the more they expanded, the more money they bled. Now, it’s unsurprising to witness their heavily subsidized business models shifting their priorities from aggressive growth to mitigating losses and striving for profitability.
In recent years, there has been a surge in the popularity of shared mobility special purpose acquisition companies (SPAC). These companies are created solely for the purpose of raising capital through an initial public offering and have no commercial operations of their own. The ultimate goal of a SPAC is to acquire or merge with an existing company.
Financial struggles have become a common theme among shared mobility SPACs This can be attributed to the rush of companies going public without first establishing a sustainable business model – and Bird and Micromobility.com are no exception to this trend. The challenges faced by these companies emphasize the significance of building a strong and viable foundation prior to entering the public market.
The relentless pursuit of expansion has proven to be an ineffective strategy. For instance, some experts suggest that Bird's decision to outsource its operations to franchises made it harder to persuade cities and secure contracts. Their emphasis on breadth rather than depth resulted in a lack of understanding regarding local communities and the nuances of local legislation. As a result, major players like Bird and Micromobility.com have been withdrawing their fleets from “less profitable” cities.
The soaring shared micromobility market: a golden opportunity for local entrepreneurs
According to a McKinsey study, the shared micromobility market has the potential to reach a staggering $50 billion to $90 billion by 2030, with an estimated annual growth rate of approximately 40% between 2019 and 2030. By 2030, shared micromobility could constitute around 10% of the overall shared mobility market.
In this context, the recent financial challenges faced by Bird and Micromobility.com should not be seen as indicative of a bleak future for the entire industry. Instead, these setbacks highlight the inherent unsustainability of aggressive and expansive business models within the shared micromobility landscape.
Local operators with smaller ground teams enjoy a notable edge over companies like Bird and Micromobility.com. By focusing on underserved markets and having an intimate understanding of their communities, these operators can deliver superior service while maintaining lower costs and stable profit margins.
Returning to Bird's Q1 2023 financial report, they also reported 0.9 rides per deployed vehicle per day. Now, let's compare this figure to other operators. We conducted a survey involving two EU-based operators that make use of Atom Mobility:
- Operator 1: With a fleet of 4,000+ vehicles across over 10 cities, they recorded an average ride per vehicle of 0.9 in Q1 2023
- Operator 2: Operating in a single city with a fleet of 200 vehicles, they achieved an average ride per vehicle of 2.7 in Q1 2023
As fleet sizes increase, the average ride per vehicle tends to decrease, as seen with Operator 1 and Bird. However, the figure from Operator 2 highlights the potential for local operators to thrive in underserved cities that larger shared mobility companies may neglect.
We have seen examples of this – Go Green City, a Swiss electric moped-sharing company, presently provides its services in Zurich and Basel. Their small, tightly-knit team prioritizes local knowledge, enabling them to operate with enhanced flexibility and agility – a level of service that larger companies like Bird or Micromobility.com will find challenging to match. Overall, more than 100 projects have successfully launched their shared mobility ventures with Atom Mobility's assistance, operating in over 140 cities across the globe.
As the desire for shared micromobility services grows – with a focus on community safety and the ethical integration of these modes of transportation into the overall urban transit system – it seems that local operators have a distinct edge over large multinationals.
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The micromobility industry doesn’t need another generic mobility conference. 🚫🎤 It needs real conversations between operators who are actually in the field. ⚙️ That’s exactly what ATOM Connect 2026 is built for. 🎯🤝
The shared mobility industry is evolving rapidly. Operators are navigating scaling challenges, regulatory complexity, hardware decisions, fleet optimization, and new integration models, all while aiming for sustainable growth.
That’s exactly why ATOM Mobility is organizing ATOM Connect 2026.
Our previous edition of ATOM Connect brought together professionals from the car sharing and rental industry for focused, high-quality discussions and networking. This year, we are narrowing the focus and dedicating the entire event to one fast-moving segment of the industry: shared micromobility.
ATOM Connect 2026 is designed specifically for operators, partners, and decision-makers working in shared micromobility. It is not a broad mobility conference or a public exhibition. It is a curated space for industry professionals to exchange practical experience, insights, and lessons learned.
On May 14th, 2026 in Riga, we will once again bring the community together, this time with a clear focus on micromobility.
What to expect
This year’s agenda will address the real operational and strategic questions shaping shared micromobility today:
- Scaling fleets sustainably
- Multi-vehicle operations beyond scooters
- Regulatory cooperation and long-term city partnerships
- Data-driven fleet optimization
- MaaS integration and ecosystem collaboration
- Marketing and automation for growth
As usual, we aim to host both local and international operators from smaller, fast-growing fleets to established large-scale players alongside hardware providers and ecosystem partners.
On stage, you’ll hear from leading shared mobility companies - including Segway on hardware partnerships, Umob on MaaS integration, Anadue on data-driven fleet intelligence, Elerent on multi-vehicle operational realities and more insightful discussions.
The goal is simple: meaningful discussions with people who understand the operational realities of the industry.
A curated, industry-focused event
ATOM Connect is free to attend, but participation is industry-focused (each submission is manually reviewed and verified). We are intentionally keeping the audience relevant and aligned to ensure high-quality conversations and valuable networking.
If you work in shared micromobility and would like to join the event, you can find the full agenda and register here:
👉 https://www.atommobility.com/atom-connect-2026
In the coming weeks, we will be revealing more speakers and additional agenda updates. We look forward to bringing the industry together again.

📉 Every unmet search is lost revenue. The unmet demand heatmap shows where users actively searched for vehicles but none were available - giving operators clear, search-based demand signals to rebalance fleets 🚚, improve conversions 📈, and grow smarter 🧠.
Fleet operators don’t lose revenue because of lack of demand - they lose it because demand appears in the wrong place at the wrong time. That’s exactly the problem the Unmet demand heatmap solves.
This new analytics layer from ATOM Mobility shows where users actively searched for vehicles but couldn’t find any within reach. Not guesses. Not assumptions. Real, proven demand currently left on the table.
What is the unmet demand heatmap?
The unmet demand heatmap highlights locations where:
- A user opened the app
- Actively searched for available vehicles
- No vehicle was found within the defined search radius
In other words: high-intent users who wanted to ride, but couldn’t. Unlike generic “app open” data, unmet demand is recorded only when a real vehicle search happens, making this one of the most actionable datasets for operators.
Why unmet demand is more valuable than app opens
Many analytics tools track where users open the app (ATOM Mobility provides this data too). That’s useful - but incomplete. Unmet demand answers a much stronger question:
Where did users try to ride and failed? That difference matters.
Unmet demand data is:
✅ Intent-driven (search-based, not passive)
✅ Directly tied to lost revenue
✅ Immediately actionable for rebalancing and expansion
✅ Credible for discussions with cities and partners

How it works
Here’s how the logic is implemented under the hood:
1. Search-based trigger. Unmet demand is recorded only when a user performs a vehicle search. No search = no data point.
2. Distance threshold. If no vehicle is available within 1,000 meters, unmet demand is logged.
- The radius can be customized per operator
- Adaptable for dense cities vs. suburban or rural areas
3. Shared + private fleet support. The feature tracks unmet demand for:
- Shared fleets
- Private / restricted fleets (e.g. corporate, residential, campus)
This gives operators a full picture across all use cases.
4. GPS validation. Data is collected only when:
- GPS is enabled
- Location data is successfully received
This ensures accuracy and avoids noise.
Smart data optimization (no inflated demand)
To prevent multiple searches from the same user artificially inflating demand, the system applies intelligent filtering:
- After a location is stored, a 30-minute cooldown is activated
- If the same user searches again within 30 minutes And within 100 meters of the previous location → the record is skipped
- After 30 minutes, a new record is stored - even if the location is unchanged
Result: clean, realistic demand signals, not spammy heatmaps.
Why this matters for operators
📈 Increase revenue
Unmet demand shows exactly where vehicles are missing allowing you to:
- Rebalance fleets faster
- Expand into proven demand zones
- Reduce failed searches and lost rides
🚚 Smarter rebalancing
Instead of guessing where to move vehicles, teams can prioritize:
- High-intent demand hotspots
- Time-based demand patterns
- Areas with repeated unmet searches
🏙 Stronger city conversations
Unmet demand heatmaps are powerful evidence for:
- Permit negotiations
- Zone expansions
- Infrastructure requests
- Data-backed urban planning discussions
📊 Higher conversion rates
Placing vehicles where users actually search improves:
- Search → ride conversion
- User satisfaction
- Retention over time
Built for real operational use
The new unmet demand heatmap is designed to work alongside other analytics layers, including:
- Popular routes heatmap
- Open app heatmap
- Start & end locations heatmap
Operators can also:
- Toggle zone visibility across heatmaps
- Adjust time periods (performance-optimized)
- Combine insights for strategic fleet planning
From missed demand to competitive advantage
Every unmet search is a signal. Every signal is a potential ride. Every ride is revenue. With the unmet demand heatmap, operators stop guessing and start placing vehicles exactly where demand already exists.
👉 If you want to see how unmet demand can unlock growth for your fleet, book a demo with ATOM Mobility and explore how advanced heatmaps turn data into decisions.


