.jpg)
Back in 2010, a company named Uber made waves in San Francisco by changing the way people hailed cabs. Today, the company has expanded rapidly across the globe. Over the years, Uber's valuation has skyrocketed, and it has evolved from a ride-sharing service to a massive enterprise that competes in the food delivery and car rental markets.
The evolution of Uber from a small startup to a giant is a remarkable story of visionary business practices that revolutionized an entire industry. Let's take a closer look at how Uber achieved its success.
What if you could hire a ride with just your phone?
Garret Camp, one of Uber's co-founders, had a firsthand experience of the issues with conventional taxi services in San Francisco, where he often struggled to find a reliable ride.
For decades, San Francisco had a limited number of taxi licenses. Demand for taxis exceeded the supply, resulting in poor service and long waits. Despite this, the taxi drivers and fleets in San Francisco vehemently opposed any attempts to increase the number of permits, as they were determined to keep competition at a minimum.
Camp came up with the idea of creating an on-demand car service that passengers could track via their phones. Considering San Francisco's notoriously unreliable taxi services, Camp's idea made perfect sense as it provided a solution to increase the number of available rides and inform customers of the expected wait time.
Camp saw the new iPhone app store as a way to make it a reality. With the phone's accelerometer, he could charge passengers by the minute or the mile, similar to a taximeter. Collaborating with fellow entrepreneur Travis Kalanick, they cemented an innovative notion: What if clients could effortlessly summon a ride by means of their smartphones?
Uber officially launched in San Francisco in 2010. The app was an instant hit due to its ease of use: customers could order a ride, pinpoint their location with GPS, and have the fare automatically charged to their account.
The rise of the world's most valuable startup: key milestones
Uber's valuation skyrocketed to $51 billion after funding rounds in 2015, making it the world's most valuable startup at that time. Below are some other significant milestones in the company's history:
- 2010: Uber received its first major funding of $1.3 million
- 2011: Uber launched in New York and France. The company also closed another funding round that year, which valued the company at $60 million.
- 2012: Uber expanded to 20 locations worldwide.
- 2013: Uber continued to grow rapidly, expanding to more than 40 new locations around the world.
- 2015: The company secured additional funding from investors, such as Microsoft and Bennett Coleman & Co, which boosted its valuation beyond $51 billion.
- 2016: The company raised an additional $3.5 billion from Saudi Arabia's sovereign wealth fund to further fuel its expansion.
- 2019: Uber went public through an initial public offering (IPO) with a market value of $75.46 billion, making it one of the biggest IPOs in history. The company raised an additional $8.1 billion through the IPO.
Uber's strategic approach to expanding globally and constantly improving user experiences offers valuable lessons for any tech-driven business. To understand more about the software that powers such services, learn more about our ride-hailing solutions.
What contributed to Uber's success?
Although Uber's success can be attributed in part to its founder's innovative idea, there are other important factors that have played a role in the company's accomplishments. Without proper strategy and execution, the company wouldn't have achieved such heights.
- Light asset base
Uber owes much of its rapid growth to its asset-light business model, which allowed it to expand into numerous markets with ease. Although sales teams and translation work were necessary to enter new markets, the software – their app – was the main asset they offered. With drivers bringing their own vehicles and riders using their own smartphones, Uber didn't have to make significant capital investments to operate in these markets.
Moreover, Uber's technology platform is estimated to have cost less than $2 million to develop, a relatively small investment compared to the company's current valuation. By focusing on building a simple and user-friendly app, Uber was able to create a scalable platform that could efficiently serve the needs of riders and drivers alike.
For ATOM Mobility clients, the app is already there – and it's highly customizable to make sure it fits your business and target market. So, you won't need to invest months and millions of dollars to make your own from scrat
- Emphasis on customer acquisition
Uber's revenue model seems to be based on customer habits rather than brand loyalty. While it's true that many people use Uber regularly, the company's marketing tools rely more on discounts and surge pricing than on building a traditional brand image.
Uber's use of surge pricing is a good example. By adjusting prices during periods of high demand, the company can maximize its margins while still undercutting its rivals when demand is low.
Despite the absence of a traditional brand loyalty program, Uber has managed to establish a foothold in many markets around the world. Its simple and efficient app, combined with its competitive prices and constant promotions, has helped it become a go-to choice for many consumers.
As an ATOM Mobility user, you can, too, adjust your pricing and/or offer discounts to your end users. Thanks to the built-in functionalities, it can be done in a matter of seconds.
- Solving a real-world problem
Uber's success can be credited to its ability to solve a genuine issue that existed in the transportation industry. In the past, finding a taxi in some areas was a daunting task, and conventional taxi services were frequently unreliable and inconvenient.
One of Uber's co-founders, Garret Camp, was intimately familiar with these difficulties because of his experience with San Francisco's transportation system. Consequently, he knew exactly what he wanted as a customer – a dependable way to hire a ride anytime and anywhere in the city without the hassle of cash and making calls. Uber's rapid growth can be attributed to the fact that it provided a solution to a real-world problem for a large number of its customers.
Now, ask yourself – what's the one thing that annoys you the most when it comes to transportation system in your neighborhood, city, or country? If it's a problem for you, it might be a problem for others as well. And perhaps, it can be solved with a shared mobility solution.
- Constant innovation: additional transportation services
Uber didn't rest on its laurels after the success of its ride-sharing service. At an early stage, the company recognized the potential to provide additional transportation-related services. In fact, Uber's food delivery business is the company's biggest source of revenue, while the rides business generates the most profit.
The company has explored other business areas, such as:
- Uber Eats became a standalone app in 2016, offering food delivery from restaurants to users' doorsteps. It has since expanded to over 6,000 cities in 45 countries.
- Uber Rent, launched in 2017, allows users to rent vehicles and electric bikes/scooters directly from the main app.
- Uber Freight's digital marketplace connects shippers with carriers, allowing them to find and book loads with real-time tracking of shipments.
Uber’s success is largely due to its innovative use of technology to reshape urban mobility. For those interested in the technical side of ride-hailing services, you can learn more about how state-of-the-art software is crucial to these operations.
Lesson learned? Even if you've already built a successful venture, keep looking for new business opportunities. Have a scooter-sharing business? Maybe you can add other vehicles to your offering or launch a ride-hailing solution in partnership with your local taxi drivers, just like Uber. You got the idea.
Uber's turbulent journey to the top
Uber's journey has been far from smooth sailing. The company has faced numerous controversies, both internally and with authorities in different countries. Maintaining team morale and momentum whilst attempting to take on an entrenched industry is no easy feat, as Uber's experience has demonstrated.
Nevertheless, at its core, Uber's story is an inspirational one. The company's impact has been significant and transformative, and it serves as an iconic story of pioneering attitude and determination for aspiring entrepreneurs seeking to solve transportation problems. As co-founder Kalanick succinctly said, "I want to push a button and get a ride." And that's precisely the service they created.
And that’s precisely a service you can offer to your local community with ATOM Mobility’s software.
P.S. For more inspiration, take a look at Uber's very first presentation - https://www.slideshare.net/kambosu/uber-pitch-deck
Click below to learn more or request a demo.

✅ ATOM Mobility has launched OpenAPI v1 - giving vehicle-sharing, rental, and ride-hailing operators full control to integrate their services into MaaS platforms, websites, and partner apps. Discover how this powerful tool can help you expand reach, automate operations, and drive more bookings.
We’re thrilled to announce the launch of the ATOM Mobility OpenAPI v1 - a major step toward enabling mobility operators to seamlessly integrate their services with third-party platforms, partner systems, and custom applications.
With the OpenAPI, ATOM Mobility opens up new possibilities for businesses running vehicle-sharing, rental, and ride-hailing services to extend their digital reach, enhance customer experience, and unlock new revenue streams.
What is an OpenAPI and why does it matter?
An OpenAPI (or application programming interface) is a set of standardized protocols that allows external software systems to interact with your platform. In simple terms, it acts like a bridge between your mobility service and the outside world — enabling secure data sharing and functional integration.
For mobility businesses, OpenAPIs have become a key tool for:
- Displaying fleet availability in Mobility-as-a-Service (MaaS) platforms
- Enabling ride or rental bookings directly from external platforms (websites, apps, kiosks)
- Automating back-office workflows and data pipelines
- Enhancing customer service tools with real-time ride information
What makes ATOM Mobility’s OpenAPI different?
While many mobility providers offer GBFS (General Bikeshare Feed Specification) to share read-only data (ATOM Mobility will continue supporting GBFS) - such as vehicle locations and availability - these feeds are typically limited to visibility. Users still need to switch to a provider's app to complete the ride.
ATOM Mobility’s OpenAPI is different. It offers full read-write access to the core functions of your platform - similar to what operators can already do in the back-office dashboard. This means that third-party apps can not only display your vehicles but also handle booking, payments, and ride management entirely within their own interface.
This is a game-changer for expanding your service footprint beyond your app.
What’s included in OpenAPI v1?
The first version of the OpenAPI supports all core modules — Vehicle sharing, Digital rental, and Ride-Hailing — with both public and private endpoints for:
- User registration and authentication
- Vehicle discovery and availability
- Zone rules, pricing, and ride logic
- Starting and ending rides or bookings
- Accessing ride history and user activity
- Enhanced actions: skip wallet checks, trigger some commands, bypass OTP, and more
Typical use cases
Here are some examples of how mobility operators are already planning to use the ATOM OpenAPI:
1. Deep MaaS platform integrations
Connect your fleet to fast-growing MaaS platforms, for example:
- umob - a Dutch mobility booking app that recently raised €3.5M to expand its "all-in-one" MaaS experience across Europe. With OpenAPI, your vehicles could be fully bookable and payable directly from their interface.
- Moovit – a mobility super-app used by over 1.7 billion riders in 3,500+ cities. Traditionally, Moovit displays vehicles using GBFS and redirects users to provider apps - with OpenAPI, the entire booking could happen inside Moovit.
- Jelbi (Berlin) - Germany’s flagship MaaS platform, integrating 12+ operators, including car-sharing, scooters, and public transport. A direct API integration offers visibility and usage on one of Europe’s most advanced multimodal networks.
2. Bookings via your website
Allow users to book rentals or ride directly from your website without needing to download an app upfront. This is especially useful for tourists, first-time users or hotels. The app would only be needed to unlock the vehicle or track the driver (in case of ride-hailing).
3. B2B partner integrations
Want to offer mobility through hotels, offices, or real estate platforms? Now they can show your vehicles and complete bookings within their apps - driving high-value B2B usage without manual overhead.
4. Customer support automation
Support agents can pull up a rider’s active trip data in external helpdesk tools using ride ID endpoints - improving efficiency and resolution speed.
5. Custom dashboards and analytics
Build your own reporting layer by pulling real-time and historical ride, user, and revenue data into tools like Power BI, Tableau, or custom CRMs.
How to enable the OpenAPI?
The OpenAPI is available to all ATOM clients on the Premium Plan, which includes:
- Access to full OpenAPI documentation and developer tools
- 100,000 API requests per month included in your support fee
- Technical assistance from the ATOM team for setup and testing
Ready to expand your mobility ecosystem?
Whether you’re exploring new channels, seeking B2B integrations, or joining a MaaS platform, the ATOM OpenAPI gives you the tools to scale faster and smarter. Want to learn more or schedule a call with our integrations team?
Contact us: https://www.atommobility.com/ask

In a significant move signaling further consolidation within the micro-mobility software sector, industry leader ATOM Mobility announced its strategic acquisition of ScootAPI. The deal, finalized on June 1, 2025, strengthens ATOM Mobility's dominant position in the B2B SaaS Micro-Mobility market.
In a significant move signaling further consolidation within the micro-mobility software sector, industry leader ATOM Mobility announced its strategic acquisition of ScootAPI.
The deal, finalized on June 1, 2025, strengthens ATOM Mobility's dominant position in the B2B SaaS Micro-Mobility market. This deal also marks a successful and timely exit for ScootAPI founder, George Kachanouski, who is already channeling his entrepreneurial energy into a new AI Venture in stealth mode for now.
For years, both ATOM Mobility and ScootAPI have been key players, providing essential software solutions for micro-mobility operators worldwide. This acquisition sees ATOM Mobility, led by CEO Arturs Burnins, proactively solidifying its market leadership. The move was driven by a strategic imperative to win the top spot in a competitive landscape by integrating ScootAPI’s valuable assets and client base.
About ATOM Mobility:

Founded in 2018 by Arturs Nikiforovs and CEO Arturs Burnins, ATOM Mobility empowers entrepreneurs to launch and scale mobility platforms worldwide, including vehicle sharing (scooters, bikes, mopeds, cars), digital rental, and ride-hailing businesses. With a suite of products including customizable rider apps, comprehensive dashboards, operator apps, and robust analytics, ATOM Mobility supports over 200 projects and 35,000 vehicles, facilitating over 1,000,000 rides monthly. The company is committed to providing reliable, agile, and well-designed technology with a strong focus on customer revenue growth and system stability, aiming to be the leader in B2B SaaS for micro-mobility.
About ScootAPI:

Founded in 2019 by CEO George Kachanouski, ScootAPI established itself as a significant player in the micro-mobility software space. The company delivered a robust white-label SaaS platform that empowered entrepreneurs and operators worldwide, successfully launching more than 50 distinct micro-mobility projects across diverse international markets. ScootAPI was dedicated to fostering 'smart' city transportation, thereby contributing to reduced CO2 emissions and an improved quality of urban life for communities worldwide.
"This is an acceleration moment for ATOM Mobility and the micro-mobility SaaS market as a whole," said Arturs Burnins, CEO of ATOM Mobility. "Acquiring ScootAPI aligns with our strategy to lead the industry and provide the most comprehensive, reliable, and innovative solutions to operators globally. We're excited to welcome ScootAPI’s clients into the ATOM Mobility platform, further accelerating the growth and efficiency of shared mobility worldwide."

For George, this move wasn't initially on his roadmap. He was invested in ScootAPI's growth. However, the recent explosion in AI technology sparked a new, compelling passion. “Selling ScootAPI wasn't something I was planning to do," George admitted. "We had built a good product, and the journey was far from over in my mind. But then the AI revolution really took off, and I found myself completely captivated by the potential of agentic workflows to automate business processes. The idea of building a new company in the AI space, something potentially even bigger and on a brand new frontier, became incredibly exciting."
As the transition moves ahead, George remains confident that ScootAPI's clients are in good hands. “ATOM Mobility has a clear vision and the technical depth to support operators long-term,” he said. “That was important to me. I didn’t want to hand things over to just anyone – I wanted to be sure the people relying on our platform would still be supported and able to grow.”
The integration of ScootAPI into ATOM Mobility promises a smooth transition for clients, who will now benefit from an expanded suite of features and robust support under the ATOM Mobility umbrella, further streamlining operations for micro-mobility entrepreneurs globally.