Invoicing in micro-mobility business is now simple

Invoicing in micro-mobility business is now simple

Doing micro-mobility business means doing business with hundreds of thousands of customers. On the other hand, expanding into new markets means that your business has to comply with a lot of different regulations. And this is not only in terms of micro-mobility, but also, for example, accounting. However, this might not be as complicated as it sounds provided that you choose the right partner. And Space Invoices could be the partner to choose when considering centralized invoicing. 

Our business is not sexy per se and we understand that invoicing will never be interesting. However, we are interested in devising solutions that are useful for our customers. The less you care about invoicing, the better we are doing our job,” says Space Invoices CEO Boštjan Pišler. With its API solution, the company is helping developers to focus on building software instead of dealing with financial calculations and invoicing legislation. 

Space Invoices has two approaches to its business model. When the customer is a multi-tenant business, the company charges per every customer. However, if the customer has a big volume of invoices that are issued monthly, a tiny fee is added for every invoice created. Boštjan says that although the company works with a small number of clients, its service is actually used by about 8,000 businesses across Europe and Australia. It also plans to launch in Brazil and Mexico in the near future, as well as add support for North American countries. Documents can currently be sent in 14 different languages. “As a software provider, we need to ensure while doing business in all those different countries that we also send invoices to the government if needs be. And it is important for companies that operate in these countries that they have a service provider that meets all government requirements.” According to Boštjan, “We do.”

Creates an API that becomes a successful business

Bostjan developed and used to run a classic online invoicing software on the local market. This is where the idea for Space Invoices comes from. There was apparently a need for an easy-to-integrate invoicing API. Bostjan's development agency used a lot of different APIs for different parts of the software they were building for clients, “We managed to create a really good invoicing API for developers. I came up with the idea to create Space Invoices that could be a solution, where there is an existing API and developers can implement it to the software to easily create invoices with a couple of lines of code. We now have a multi-tenant type of approach to the API. If you compare this to traditional solutions, which mostly just add API to invoicing functionality, we rebuild the whole system to support a multi-tenant approach with an API first approach and developers in mind.” 

This is how ATOM also uses the system. It is simple for micro-mobility service users because they only need to provide primary data. Afterward, ATOM can automatically create accounts and link them to businesses. Invoices are also created automatically. And then it is up to the service provider to decide how and at what stage they will process invoices. 

Dashboard and additional features

What does the end-user see on the dashboard inside the system? It depends on the amount of data the company would like to make available. “We have customers that do not show anything through dashboards. But in the case of ATOM, we have a more complicated implementation. The end-user primarily views issued invoices. Each invoice is also individually available so it is easy to find out what the price was, and what the service was, etc. And it is possible to download another copy of each pdf file,” reveals Boštjan before adding that a lot more different options are available. In this case, ATOM's system triggers the functionality, and then Space Invoices’ API processes the remaining data. 

In this case payment gateway implementation is covered by ATOM. Payments are processed before the invoice in the app. In the case of a refund, it is also up to ATOM to decide if there is a need to issue a credit note invoice. So this is also triggered. Space Invoices are currently working on a solution to make it possible to accept payments via the invoice - if the customer opts not to pay the invoice directly, he later receives a form enabling him to pay online via the invoice. 

ATOM uses the Space Invoices system to send documents to their clients. “The sender is our address, but the e-mail address for replies is the one indicated by ATOM. We have multiple templates or PDFs to choose from. They can be edited by color, logo, etc. The whole design experience can be fully customized,” says Boštjan. Space Invoices use Sendgrid for e-mails. Boštjan explains that they have a 99% sender score. Moreover, sending invoices doesn't harm their service. Most of the time, content is simple and definitely not promotional, as it only contains a pdf. Space Invoices do not have any spam reports, because customers never report the invoice as spam.

Country specific solutions

Most countries require invoices although the situation can differ from country to country. In Canada and the US, for example, invoicing requirements are slightly less strict and an invoice is not as important a document as it is in South America and Europe. So sometimes specific statements have to appear on the invoice in order for the recipient to make this document valid. Whenever VAT is applied, it is important that the recipient company can correctly deduce the VAT. Space Invoices also does the customization regarding reporting to governments. “We are still working on those and always are adding additional options. And, in general, we don't have a lot of clients so close collaboration is possible along with an individual approach to solving different challenges,” explains Boštjan.

Talk to ATOM Mobility team to activate online invoicing for your operations: support@atommobility.com

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Micromobility fleet vehicles: Types, features & best use cases
Micromobility fleet vehicles: Types, features & best use cases

🚲 🛴 E-scooters or e-bikes? Docked or dockless? Every vehicle choice shapes the success of your micromobility business. In this new article, we break down the key micromobility fleet vehicles – their features, best use cases, and how to match them to your city profile. Plus, how ATOM Mobility helps operators manage both scooter and bike fleets in one platform.

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Operators entering the micromobility space today face one major early decision: which vehicles to deploy. Your fleet type affects user experience, operational costs, maintenance needs, and regulatory compliance. Whether you plan to launch e‑scooters, e‑bikes, mopeds, or a mixed fleet, each vehicle category serves a different purpose.

This guide covers the main micromobility fleet vehicles – bike, e‑bike, kick scooter, e‑scooter, moped, and e‑moped – along with their features, common manufacturers, docking options, and ideal use cases.

Understanding the vehicle types

Bike (mechanical bicycle) A standard pedal bicycle with no motor. In shared fleets, mechanical bikes are simple, durable, and cost‑efficient. They require minimal electronics and are ideal for cities with strong cycling infrastructure. They generate lower maintenance costs but depend entirely on rider effort. Normally, user demand for this type of bike is also lower, thus operators can expect lower RPV rate (rides per vehicle per day).

E‑bike (electric bicycle) An electric bike combines pedal power with an electric motor that assists the rider. E‑bikes allow longer trips, easier hill climbing, and broader user appeal. Typical shared e‑bike trips range between 5–10 km. They cost more upfront but often generate higher revenue per ride. Many fleet operators source models from manufacturers such as Segway‑Ninebot, Okai, and Yadea. You can explore available e‑bike hardware options on the ATOM Mobility vehicles page: https://www.atommobility.com/vehicles.

Kick scooter (non‑electric scooter) A kick scooter is manually powered by pushing off the ground. While less common in commercial shared fleets today, they are still used in some controlled campus or tourism environments where low speed and low complexity are priorities.

E‑scooter (electric scooter) E‑scooters are lightweight, battery‑powered vehicles designed for short urban trips, typically under 4 km. They are highly flexible and well suited for dense city centers and first‑mile/last‑mile transport. Modern fleet models include swappable batteries, improved braking systems, suspension upgrades, and integrated IoT modules. Popular manufacturers include Segway‑Ninebot, Okai, and Navee that can also be found at ATOM Mobility. 

Moped (fuel‑powered light motorcycle) A moped is a small motorized vehicle traditionally powered by gasoline, offering higher speeds and longer range than bikes or scooters. In shared mobility, fuel mopeds are becoming less common due to emissions regulations but still operate in some regions.

E‑moped (electric moped) An e‑moped is an electric version of a traditional moped. It provides longer range and higher speed than e‑scooters, often up to 45 km/h depending on local regulations. E‑mopeds are ideal for suburban areas or cities with longer commuting distances. Manufacturers such as NIU, Silence, Super Soco, and Yadea dominate this segment. 

The table below provides a general comparison of the most common shared mobility vehicle types, including typical purchase prices, expected service life in commercial fleets, and average utilization (rides per vehicle per day). Actual figures vary depending on manufacturer, market, operating conditions, and fleet maintenance.

Shared mobility fleet economics: purchase price, lifespan, and rides per vehicle per day, comparing bikes, e-bikes, e-scooters, and mopeds.
Vehicle Purchase price (new) Purchase price (used) Fleet lifespan Rides per day (RPV)
Mechanical bike €300–500 €100–300 5–8 years 1–3
E-bike €900–1,300 €400–800 4–8 years 2–5
E-scooter €500–1,200 €200–600 3–8 years 3–6
Fuel moped €1,500–2,500 €700–2,000 4–7 years 2–5
E-moped €1,800–2,500 €700–1,500 4–7 years 2–5

Approx. new purchase price – The typical cost of purchasing a new commercial-grade vehicle for a shared mobility fleet. Prices vary depending on the manufacturer, hardware specifications, battery capacity, IoT integration, and fleet order size.
Approx. used purchase price – The typical market price of a pre-owned commercial vehicle suitable for shared mobility operations. Factors such as vehicle age, mileage, battery health (for electric vehicles), overall condition, and refurbishment status significantly influence the price.
Typical fleet lifespan – The average period a vehicle remains economically viable in a shared mobility fleet before being retired or replaced. Lifespan depends on ride frequency, maintenance quality, weather conditions, road infrastructure, vandalism, accidents, and how intensively the fleet is operated.
Average rides/day/vehicle (RPV) – Rides Per Vehicle per Day (RPV) is one of the most important performance metrics for shared mobility operators. It measures the average number of completed trips each vehicle performs daily. Higher RPV generally leads to better fleet utilization, faster return on investment, and improved profitability. Actual RPV varies depending on vehicle type, city size, demand, seasonality, pricing strategy, fleet availability, and operational efficiency.

Docked vs dockless infrastructure

Beyond vehicle choice, parking strategy matters. Dockless fleets offer flexibility but may create parking compliance challenges. Docked systems use physical stations that improve order, security, and charging efficiency.

Several manufacturers specialize in docking and locking infrastructure, including KNOT CITY (which recently is out of market), and Kuhmute. These docking systems can improve vehicle organization, reduce vandalism, and simplify charging logistics for e‑bikes and e‑mopeds.

E‑scooters: Best for dense urban zones

E‑scooters work best in compact city centers, student districts, and areas with high short‑trip demand. They require less parking space and are faster to deploy. However, they demand consistent maintenance and battery management.

E‑bikes: Broader demographic appeal

E‑bikes provide greater comfort and stability, making them suitable for older users, tourists, and riders carrying bags. They perform well in cities with established cycling lanes or moderate hills. Although more expensive than scooters, they often achieve longer ride durations and stronger customer loyalty.

E‑mopeds: Extended range and higher revenue potential

E‑mopeds are suitable for cities with wider geography or suburban commuting patterns. They typically deliver higher revenue per trip but require licensing compliance and more robust fleet management.

Matching vehicles to city profiles

Tourist cities often benefit from e‑bikes due to comfort and sightseeing suitability. College towns frequently lean toward e‑scooters because of affordability and convenience. Larger or hilly cities may support mixed fleets. Suburban zones often justify e‑mopeds for longer travel distances.

Climate also influences hardware decisions. Wet or cold regions require sealed wiring, water‑resistant components, and tires suitable for slippery conditions.

Planning your hardware strategy

Choosing the right fleet is not only about vehicle type. It involves sourcing reliable manufacturers, evaluating docking options, understanding regulatory requirements, and planning maintenance cycles. Reviewing available hardware categories through ATOM Mobility’s vehicles directory can help operators compare models and integrations before committing to a large fleet purchase.

The most successful operators treat fleet composition as flexible. They start with one category and expand based on usage data, seasonality, and rider behavior. A balanced hardware strategy allows adaptation without replacing the entire fleet.

ATOM Mobility supports mixed fleets – including e‑scooters, e‑bikes, and e‑mopeds – within one platform, covering booking, payments, hardware integrations, and analytics. This allows operators to scale gradually while maintaining operational control.

Vehicle choice is not static. As cities evolve and regulations tighten, operators who understand their hardware options and adapt quickly are better positioned for long‑term growth.

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How to launch a taxi business without building everything from scratch
How to launch a taxi business without building everything from scratch

🚕 Getting drivers on the road is not the only thing you need to launch your taxi business. Many new platforms struggle with the same problem – drivers with no demand and riders with no available drivers. Building both at the same time is where most launches fail. This article introduces the key steps to launch a taxi business and avoid the most common mistakes.

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Launching a taxi business today takes more than having drivers. It requires a system that can attract riders, onboard drivers, manage bookings, process payments, and keep daily operations running smoothly as demand grows.

The ride-hailing market is growing fast, while customer acquisition is getting more expensive and more competitive. Technavio estimates the global ride-hailing market will grow by more than $102 billion between 2024 and 2029, which creates room for new operators, but also raises the cost of visibility, paid acquisition, and brand differentiation in crowded markets, according to this ride-hailing services market forecast.

Many operators now launch faster by using ready-made tools instead of building every part from scratch. ATOM Mobility has already helped operators launch mobility businesses in as little as 90 days through a phased rollout covering market validation, legal setup, branding, driver onboarding, and launch execution.

But how to actually launch your business, if you’re not willing to do everything from scratch?

1. Start with a market gap, not with the app

Most taxi businesses do not fail because the app is missing a feature but because there is no clear reason for customers to switch. Before choosing software or recruiting drivers, define where your opportunity is. That could mean:

  • poor service in smaller cities
  • premium airport rides
  • business travel
  • women-only rides
  • scheduled transport
  • local business transport partnerships

This matters more than most expect. Your pricing, branding, driver experience, and customer acquisition all depend on the niche you choose. That is why defining a clear angle early matters, especially in crowded markets.

2. Get legal and operational basics in place

A taxi business is still a regulated business. Before launch, you need to set up the basics properly:

  • business registration
  • local taxi or ride-hailing permits
  • insurance
  • driver requirements
  • vehicle checks
  • payment compliance

Skipping this part slows everything down later.

This is also the stage where many founders underestimate operating costs. Beyond software, you will need to plan for driver incentives, support, payment processing, and customer acquisition. That is one reason many operators now launch with white-label software instead of funding a custom build from day one.

3. Launch with ready-made software, not custom development

Building a taxi app from scratch is expensive (in many cases we see it costs more than 30 000 -50 000 EUR), slow (takes many monhts), and usually unnecessary. To launch a working taxi business, you need:

  • rider app
  • driver app
  • dispatch logic
  • payment system
  • admin dashboard
  • support tools
  • analytics
  • integrations

Most early-stage operators do not need to build these systems themselves but a working infrastructure they can brand and launch quickly. That is why many operators start with ATOM Mobility, where the full system already includes rider and driver apps, dispatch tools, payments, analytics, integrations and backend operations in one platform. This is the same logic behind building a branded taxi service with white-label software instead of spending months on custom development.

Driver app by ATOM Mobility

4. Make driver onboarding simple from day one

Driver onboarding needs to be fast and easy enough that drivers can register, upload documents, get approved, and start working without delays. But if onboarding takes too long, drivers drop off before they complete their first ride.

A strong launch setup should include:

  • fast registration
  • document upload
  • quick approval flow
  • simple earnings tracking

This is also where the ATOM Mobility driver app becomes important, since it gives drivers one place to accept rides, navigate, manage earnings, and stay active without switching between tools.

5. Give users more than one way to book

Many taxi businesses still focus only on app installs but that is a mistake. Not every rider wants to download an app before booking a ride. This is especially true for airport pickups and tourists in general, hotel guests, older riders, and occasional users. That is why booking flexibility is important. Alongside mobile apps, many operators now add browser-based booking so riders can order without installing anything.

This is what ATOM introduced with its Web Booker for ride-hail, which gives operators a simple way to capture web traffic, direct bookings, and one-time users without forcing an app download.

Web booker by ATOM Mobility

6. Build supply and demand at the same time

You need both, drivers and riders, to be interested in your service from day one – drivers will not stick around without rides and riders won’t pick you if there are no available drivers.

That means:

  • recruit drivers before launch
  • pre-seed rider demand
  • test dispatch density
  • launch in one focused zone first
  • avoid expanding too early

This is one reason local launches tend to perform better than city-wide launches. Smaller launch zones create stronger supply-demand density and better first user experience.

7. Plan marketing before launch, not after

Most taxi businesses fail because not enough people know they exist, not because they lack great technology. Founders often spend months building operations, then treat marketing as something to figure out later, which can become an aspect in which the expenses start rising fast.

You need:

  • launch campaigns
  • local paid ads
  • rider promos
  • referral loops
  • landing pages
  • retargeting

ATOM now offers a dedicated marketing agency for mobility businesses, built specifically for operators who need help acquiring riders, running paid campaigns, and building predictable demand. Without consistent rider acquisition, even a strong product struggles.

8. Think beyond taxis from the start

Many operators launch with taxis first, then expand into extra services once demand is stable.

That could mean:

  • airport transfers
  • scheduled rides
  • delivery
  • business transport
  • shuttle services
  • car sharing or rental
  • micromobility

This is one of the strongest advantages of launching on flexible mobility software. You are not building a single-use taxi app but a mobility platform that can grow. That is also why ATOM’s ride-hailing platform was built to integrate with broader shared mobility services instead of staying limited to one transport model.

If you’re launching a taxi business, building the right system usually is more important than building a software from scratch. The strongest operators start with a clear market gap, launch with ready-made tools, onboard drivers quickly, give riders flexible booking options, and invest in demand early.

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