The most successful micro-mobility companies worldwide - how did they do it?

The most successful micro-mobility companies worldwide - how did they do it?

Vehicle-sharing and micro-mobility soon became a trend had brought tremendous success to entrepreneurs that jumped into a crazy ride by establishing a company in this field. Bird reached a $1 billion valuation in seven months, thus becoming the fastest startup ever to reach unicorn status. Lime reached unicorn status in 18 months. This year Helbiz plans to become the first micro-mobility company listed on NASDAQ. Vehicle-sharing and micro-mobility are still on the rise and it is still possible to create a successful business.

According to McKinsey & Company's "Micromobility’s 15,000-mile check-up" report, market potential by the year 2030 is:

- $200 billion to $300 billion in the United States;

- $100 billion to $150 billion in Europe;

- $30 billion to $50 billion in China.

This equals about a quarter of McKinsey & Company's forecasted global shared autonomous-driving market potential of roughly $1,600 billion in 2030. So if you are considering starting your own business with sharing, this is the right time to do it. But let's look at how leaders are doing, the milestones of their business success, and the trends they are setting for the future in the sharing business.

The fastest double unicorn ever

The company Bird attained this status soon after it was founded in September 2017 by Travis VanderZanden. He was already familiar with the market as previously he had worked as an executive at Lyft and Uber. Bird got its first round of funding in February 2018 raising $15 million. Series B round followed in March for $100 million. And the funding round of $150 million in May granted the fastest ever unicorn status. In June 2018, Bird raised an additional $300 million, valuing the company at $2 billion. Prior to Bird, this valuation had never been reached so fast by any startup. Currently, its valuation is estimated at $2.3 billion. Bird has raised $765 million in total funding across five funding rounds. It plans to reach $308 million gross profit by 2023.

Bird is a last-mile electric scooter rental service. What is important here - the company has reached its success with just one vehicle type while others have been adding several types of vehicles to their portfolio. Bird operates in 200 cities globally. Overall more than 95 million rides have been made up to date.

 

 

Bird started its business by offering customers a Xiaomi M365 scooter. With the launch of the BirdOne model, the company stopped buying and distributing Segway models.

The price for the service is €1 or $1 (depending on the country) to unlock the scooter. A one-minute ride on the scooter costs €/$0.15. There is also a monthly fee available for renting a scooter - $25. However, prices may vary depending on the country, currency, and local laws.

At the beginning of this year, Bird introduced Global Ride Pass - new pricing plans designed to save money and accelerate the shift away from cars for short-distance trips. Currently, there are four new Global Ride Pass options available:

- Daily Unlimited Rides Pass
- Monthly Unlimited Rides Pass
- Monthly Unlimited Unlocks Pass
- 3-Month Unlimited Unlocks Pass

In the second half of 2020, the company launched Bird Pay that is piloted in two California hubs. This provides users with the opportunity to pay via the Bird app for the purchase in local shops, restaurants, or food trucks as they move around on the scooter.

This year Bird announced that the company is investing $150 million in Europe. The company said that funds will be used to open safe, sustainable micro-mobility programs in over 50 new European cities. The company is also planning to go public by merging with special purpose acquisition company Switchback II. However, it is not yet clear when this could happen.

Alex Wilhelm, a journalist at TechCrunch wrote in 2018 that Bird’s gross margin is 19 percent. He explored that revenues are split as follows - 47% charging, 14% repairs, 11% credit card processing, 5% regulatory costs, and 3% customer support and insurance.

Runner up for the unicorn status

Lime is the brand of the transportation company Neutron Holdings, Inc., previously known also as LimeBike. The company is based in San Francisco, USA. In comparison with Bird, Lime’s vehicle-sharing business takes different forms: electric scooters, electric bikes, regular pedal bikes, electric mopeds, and car-sharing systems in various cities around the world. Lime operates with dockless vehicles that users find and unlock via a mobile app. It finds the location of available vehicles via GPS.

Lime was founded in January 2017 by Brad Bao and Toby Sun - former executives of the venture capital firm Fosun International. Over a period of two months, the company raised US$12 million in venture funding led by Andreessen Horowitz. Lime's first location was the University of North Carolina at Greensboro and they launched with 125 bicycles. In October 2017 the company closed a Series B round. Afterward Lime announced that it was valued at $225 million. It became a unicorn in 2018 following a $335 million funding round and $1.1 billion valuations. To date, Lime has raised $935 million in total funding across five rounds.

Lime operated in more than 120 cities over 30 countries as of September 2019. It started 2020 with the announcement that it had added 11 locations to this list, including several US metropolitan areas such as Atlanta. In the first quarter of 2021 Lime announced that it has allocated $50 million to its bike-share operation, an investment that has been used to develop a new e-bike and will fund its expansion this year to another 25 cities in North America, Europe, Australia, and New Zealand.

This announcement came a month after Lime announced plans to add electric mopeds to its micromobility platform. Lime is launching the effort by deploying 600 electric mopeds on its platform in Washington, D.C. The company is also working with officials to pilot the mopeds in Paris. Lime mopeds are manufactured by NIU, a Chinese company that also supplies mopeds to New York City-based mobility company Revel. NIU’s mopeds typically have a range of between 25–100 miles. Lime’s mopeds will be speed limited to 28 mph and can be controlled and monitored via wireless connectivity.

Lime uses many different manufacturers for the production of bikes and scooters. Other vehicles in Lime's fleet include:

- Lime-S electric scooters - four different models are currently in use: Lime-S Ninebot ES4, made by Segway with the extra battery attached on to the Main Pole, Lime-S Generation 1, Lime-S Generation 2, Lime-S Generation 3, Lime-S Generation 4.

- Lime-E electric-assist bikes.
- LimeBike - the classic dock-free bicycle.
- LimePod - colorfully branded Fiat 500s, a small, two-door model.

The fee to start any Lime ride is $1.00 and has to be paid no matter what. Afterwards, the user has to pay per minute to ride. Charges are rounded up to the nearest minute and rates and promotions. Users also pay $1 to unlock the car and an additional 40 cents per minute they drive.

In May 2021 Lime rolled out a new monthly subscription service for its electric scooters named Lime Prime. For $5.99 a month, users won't have to pay an initial fee. And in markets with no unlock fees, riders will receive 25 percent off the price of their ride. Subscribers will still pay the per-minute charge, but Lime says that someone who uses one of its scooters every day would save approximately $25 a month under the subscription plan.

Lime made its first quarterly profit in Q3 in 2019 according to Reuters. Wayne Ting, CEO of Lime said that the company generated positive free cash flow in the third quarter, having exited some markets where it was losing money, optimized the operation of its two-wheelers, and cut head office costs. “With these improvements, I believe we’re on track to be fully profitable in the full year 2021,” he told Reuters in an interview.

With micro-mobility to NASDAQ

The first company providing micro-mobility services and making up to NASDAQ seems to be Helbiz. It operates in North America and Europe. With more than 200 employees around the world, the company is the market leader in Italy and it operates e-scooters, e-bicycles and e-mopeds in over 20 cities around the world including Washington D.C., Alexandria, Arlington, Atlanta, Miami, Richmond, Milan and Rome. Helbiz was founded on 16 October 2015 by Italian serial entrepreneur, Salvatore Palella and was the first company to introduce the shared electric scooter model in Italy back in October 2018 through the legalization and regulation of the electric scooters in Italy.

Helbiz announced the intention to have a public offering on NASDAQ and on the Borsa Italiana AIM Italia exchange. In August 2019, the company announced it has completed the initial investment round for approximately $7.13 million. In October 2019, Forever Sharing, a China-based company producing electric smart mobility vehicles has acquired 5% of the Helbiz. This Chinese company invested 8 million dollars in Helbiz by valuing it at 160 million dollars. As a result, Forever Sharing agreed to supply Helbiz with 20,000 electric bicycles and e-scooters by the end of 2019 and the beginning of 2020 to deploy globally. There was no IPO.

Helbiz has raised a total of $56.9M in funding over 10 rounds. The company’s revenues reached nearly $4 million in 2020 but it plans to have $449M revenue by 2025.

 

 

Helbiz offers three vehicle types - e-scooters, e-bikes, and e-mopeds. The company offers the same payment plan for their customers as its competitors - users pay $1 to unlock the vehicle and an additional 30 cents per minute. The exception is the e-moped that charges only 26 cents per minute. Also Helbiz has an unlimited program that costs 29.99 a month.

Helbiz is planning to move forward by using penetration and user base to launch new products - public transit integration & ticketing, HelbizKitchen food delivery, and Native Wallet & Payment System. The company is in the process of obtaining its fintech license in Europe.

To sum it all up:

 

 

There is a lot we can learn from the success of these big companies. However, they usually focus on big cities with huge populations, complicated infrastructure, and a big investment required to launch there. At the same time, all over the world small cities are seeking to improve their micro-mobility capabilities. And this is the opportunity. ATOM team will take care of the software - one of the most complicated parts of this business. As we have several years of experience in the vehicle sharing business, we would also be happy to help with any other questions you might have. It is possible to start quickly and launch a vehicle-sharing business in next to no time. Here is the link to our blog. You will find a lot of helpful information there.

P.S. Useful links:
Bird investor presentation: Click here
Helbiz investor presentation: Click here

Interested in launching your own mobility platform?

Click below to learn more or request a demo.

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Fleet management with ATOM Mobility: The future of task automation
Fleet management with ATOM Mobility: The future of task automation

🔧 🚗 Simplify fleet management with automation! ATOM Mobility’s latest Task Automation feature creates maintenance tasks automatically, so you can focus on growth instead of scheduling. From mileage-based services to feedback-triggered check-ups, this tool has your fleet covered.

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Automating fleet management with ATOM Mobility: The future of task automation

Managing a fleet comes with many moving parts—from ensuring vehicles are serviced regularly to addressing feedback and operational needs. ATOM Mobility’s new Task Automation feature optimizes this process by automatically creating tasks based on each vehicle’s real-time parameters, such as mileage, time, user feedback, and ride count. This allows fleet operators to focus on strategic growth while routine maintenance and issue resolution become automated. Here’s how this feature could make fleet operations smoother, efficient, and more scalable for shared mobility and rental businesses.

Task automation for fleet management

ATOM Mobility’s Task Automation feature builds on its ongoing focus to simplify fleet management. This new addition enables operators to automate task creation based on specific vehicle metrics, reducing manual effort and enhancing overall fleet efficiency.

The idea is brilliantly simple: instead of creating tasks manually (which can be tedious and time-consuming), this tool will automatically create tasks for you based on pre-set conditions.

With Task Automation, you can set specific parameters that will trigger task creation, such as mileage, ride count, ratings, or time. Picture this: every 5,000 kilometers driven, the system can automatically create a “Tire Check” task. Or if a specific vehicle receives user ratings below two stars, a “Low user review, check up required” task can be triggered. This approach to task generation not only saves valuable time but also ensures that vehicles receive consistent care based on real usage and performance, not guessing.

How task automation works in a nutshell

Setting up Task Automation in ATOM Mobility’s dashboard is designed to be as seamless as possible. The process essentially boils down to three simple steps:

  1. Log in to the ATOM Mobility platform, and head to the Fleet Maintenance section under “More.”
  2. Create a new automation: Specify the task type (like check-ups or cleaning ro anything else), set priority (low, medium, high), choose the relevant vehicle model, and add an optional description.
  3. Set a trigger parameter and value: Choose the metric that will trigger the task, whether it’s mileage, ride count, user feedback, or time schedule.

Once everything’s set, the system will keep track of these parameters for each vehicle, ensuring that when a trigger is met, a task will be created automatically and added to the dashboard. You’ll have everything you need to keep each vehicle in tip-top shape without manual oversight.

Why task automation is a game-changer for shared mobility operators

It’s no secret that keeping up with fleet maintenance can be a full-time job—and then some. Task Automation is built to give you time back in your day and enhance fleet health without excessive manual work. Here’s how it shines:

  1. Minimizing downtime and maximizing efficiency: With automated tasks created on schedule, you’re reducing the chance of missing maintenance, which can lead to unexpected breakdowns or, worse, unsatisfied customers.
  2. Boosting customer experience: Users expect seamless, safe, and reliable rides. By setting automated checks based on feedback ratings, you can address any hiccups before they escalate, like a regular check-up triggered when user ratings dip, ensuring issues are handled swiftly.
  3. Optimizing resource allocation: Operators save time, money, and stress by allowing ATOM’s platform to handle task creation. Staff can then focus on actual maintenance rather than constant monitoring and task creation, ultimately lowering operational costs.

Examples of task automation in action

To illustrate how powerful Task Automation can be, here are some scenarios where it could make a real difference for fleet operators:

  • Mileage-based maintenance: Automatically set oil changes or tire rotations every 5,000 kilometers. No more sticky notes or vague reminders—once the mileage threshold is hit, the task is created instantly, saving time and maintaining vehicle health.
  • Feedback-based follow-ups: Let’s say you have a popular scooter, but a few users have noted a squeaky brake. Once the feedback drops below a specific rating, an automatic check-up task is created. That way, you don’t have to wait for a cascade of bad reviews before you act.
  • Time-based cleanings: Hygiene is crucial, especially in shared mobility. You could set a task to clean and sanitize vehicles after a set number of hours or rides, ensuring each user gets a fresh experience without needing someone to track hours.

Task automation meets scalability: ideal for growing fleets

For any business with a growing fleet, Task Automation provides a clear advantage. By using parameters to generate tasks, you can scale up without needing additional manpower just to manage scheduling. As your fleet grows, Task Automation scales with you, handling more vehicles and keeping you updated on the health and performance of each.

Think of it as a maintenance manager that grows alongside your fleet without increasing your operational costs. It’s no longer about manually checking every vehicle at every mile marker; it’s about letting the system manage maintenance alerts while you keep your attention on strategic growth.

Dedicated fleet manager app

Getting started with task automation on ATOM Mobility

Setting up Task Automation is straightforward, but don’t hesitate to ask ATOM Mobility’s team for more detailed guidance. Here’s a quick overview to get you started:

  1. Select your trigger: Choose between kilometers, hours, ride count, or ratings, based on what matters most to your fleet.
  2. Define your task requirements: Each task is customizable, so you can specify different needs depending on the type of vehicle or its usage.
  3. Monitor with ease: Once in place, the automation will handle task creation. Just check in via the dashboard to monitor progress and handle any high-priority issues as needed. All the information and tasks are synced between the dashboard and fleet manager app.

ATOM Mobility’s commitment to innovation means we’re constantly updating our features to make fleet management more efficient and automated. Task Automation isn’t just a convenience—it’s an opportunity to elevate how you manage and grow your fleet in a sustainable way. With automation taking care of repetitive tasks, your team can focus on what really matters: delivering an outstanding experience to every rider.

Why now’s the time to automate with ATOM Mobility

The shared mobility industry is moving faster than ever, and staying competitive means embracing tools that make operations smoother and more efficient. ATOM Mobility’s Task Automation feature is a game-changer that brings automation to the forefront, allowing operators to focus on high-impact work while leaving routine tasks to the platform.

Whether you manage a fleet of e-bikes, scooters, or vehicles, automated maintenance can streamline your operations, prevent issues before they arise, and let your team work smarter, not harder. 

Explore more about ATOM Mobility’s fleet management solutions on their blog and discover other products that can help you on your way to creating a micromobility fleet!

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Explore the future of mobility: must-attend events in Q4 2024
Explore the future of mobility: must-attend events in Q4 2024

🚀 Ready to explore the future of travel and mobility? Here are the top 2024 (Q4) events for business owners and those looking to enter the mobility space! Don’t miss these opportunities to connect, learn, and meet ATOM Mobility team💡

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ATOM Mobility will be attending three major events that focus on micro-mobility, car rental and taxi industry. We’re looking forward to making new connections, meeting potential partners, and showing how our platform can revolutionize shared mobility. Here’s where we’ll be and why you should join us!

World Travel Market (WTM) London 2024

WTM London is one of the biggest events in the travel and tourism industry, but it’s not just for travel enthusiasts! There’s a growing focus on sustainable urban mobility, making it an exciting event for businesses in the micro-mobility and vehicle-sharing space.

With industry leaders from all over the world, this is a fantastic chance to network and learn about how mobility is becoming a key part of travel experiences.

EU Taximesse 2024

  • When: November 8-9, 2024
  • Where: Cologne, Germany
  • Website: EU Taximess

The EU Taximesse is Europe’s top event for taxi and ride-hailing services, but it's not just about taxis anymore. This event is also a great place to explore new mobility technologies, including vehicle-sharing and fleet management solutions. If you’re working in or alongside these industries, this is the event to check out.

Micromobility America 2024

If you’re into micro-mobility, is the event to be at! Taking place in California, this event brings together industry leaders, startups, and city planners to discuss the latest trends in urban transportation. From e-scooters to e-bikes, it's a hub for everything micro-mobility. We’re excited to be attending this event to explore how cities can build smarter, greener transport solutions. Whether you're a startup, an investor, or a city planner, we'd love to connect and discuss how we can collaborate to transform urban mobility.

Why are these events a must, if you’re working in the field?

Connect with industry leaders: These events are the perfect place to meet key players in the mobility industry. Let’s chat and see how we can work together to drive innovation in micro-mobility and vehicle-sharing.

Discover the latest trends: Stay ahead of the curve by learning about the newest technologies and business models shaping the future of transportation.‍

Grow your business: Whether you’re a startup looking for partners or an established company aiming to expand, these events offer incredible opportunities for collaboration.

Shall we meet?

Are you planning to attend any of these events? Reach out to us – we can’t wait to connect!

Don’t miss out on these amazing mobility events in the last quarter of 2024! Whether you're in Cologne, London, or California, these events offer an unbeatable chance to learn, network, and explore the future of urban transportation.

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