Thank you!
We will contact you shortly.
Customer Success Manager
Full time, Riga (Latvia)
π About ATOM Mobility
ATOM Mobility is one of the fastest growing B2B mobility startups in the region and the winner of Latitude59 - flagship startup and tech event.
We empower entrepreneurs and SME to launch their own vehicle sharing platforms just in 20 days. ATOM Mobility provides customers with all-in-one technological solution to operate fleet of shared scooters, bikes, mopeds, cars and even forklifts.
Now we are looking for an ambitious Customer Success Manager who is ready to roll-up the sleeves and scale with us 5x in the next 12 months. Let's bring shared mobility to another 100 cities worldwide!
π Your daily tasks will include:
- Onboard new B2B customers to the ATOM Mobility platform;- Provide on-line trainings and introduce new features to customers;- Be primary point of contact for any customer concerns regarding product, support and billing;- Identify upsell opportunities and hit monthly goals;- Be the voice of the customer within the company.
β What we expect from you:
- At least 2+ years of experience in B2B SAAS customer success manager role;- Relevant industry knowledge in automotive/mobility/technology industry;- Excellent written and spoken English language;- Great communication, presentation and listening skills;- Energetic, proactive, mature, well-organized person with great multitasking and prioritisation skills.
β What we offer:
- Great compensation package (base salary of 1200 EUR after tax + 400 - 800 EUR bonus);- Flexible working hours (start work day anytime between 8:00 - 11:00);- Employee stock options for top-performing team members;- Working with talented and growth oriented team;- Working in startup environment with plenty of flexibility.
βοΈ How to apply:
If youβre ready for the challenge, send us your CV/Linkedin link and cover letter explaining why you're the best person for this position (not more than 1000 characters) - moc.ytilibommota%40sboj
π How profitable is scooter/bike sharing business?
Download the report and get full analysis of shared mobility market together with useful insights that you can use in your business